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26825 Auto Mall Pkwy, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I leased a 2016 3 series with BMW back in January Carl Burt helped me then and everything went perfect. This is the first time I had to take it in for service for a check engine light and an oil change for 7000 miles. Chad Ludwig Helped me out. Chad called to let me know that the check engine light is on because a rodent had chewed through some of my wires. When I first heard this I thought it was a scam! I told Chad not to fix it I want my dad (a shop foreman for 25 years) to take a Look. Chad said no problem! He even gave ... read more
I had Hannah help me with service on my auto. She was very professional and thorough. I was beginning to think some of the other advisors I had dealt with in the past were not up to par with those of other dealerships, but Hannah changed my impression entirely. Thank you Hannah for a great service.
The help and service was great. Had a good time with service as they had my car ready on time. Very pleasant experience and time there. Thanks to Victoria as she was the one who helped me.
As I've become to expect, the service was superb. My service advisor, Ryan Cornell, assisted me from the moment I arrived and took care of all my needs including getting the loaner car ready for me. The personal touch from the service staff and the through attention to details has become this dealership' standard operating procedure.
Loved the service and speed of the 2nd purchase of my BMW from Carl Burt, BMW of Murrieta. Carl's dedication brought me to Murrieta verses going to a local BMW dealer 1.5 miles away from my home. I am a costumer of BMW of Murrieta for good.
I recently brought my 328i in for warranty work. Victoria Guthery and all the staff at Murrieta worked diligently and swiftly to make sure everything was above standard before I picked up my car. I can't explain how much I appreciate the honesty and integrity of this Dealership. Outstanding customer service at every level!
My 435i needed service work and made an appt with Victoria Guthery. Victoria is so kind and professional by listening to my concerns regarding my car. She provided a loaner car which allowed me to still keep my other appts and go about my business. Victoria kept me informed as to the progress of my car and when it would be ready for pick up. I enjoy working with her so much....she took such good care of me!! Definitely will be back!! :)
headed north on the 15 when i get the old "you need two quarts of oil immediately" warning. quick google search said BMW murrietta was up ahead 5 miles. pulled in at 6:15 on a Friday, the place was busy, but not to worry. the service guys listened to our story, got us in right away, updated our records in the global BMW system (we're from Carlsbad), and got us back on our way in 30 min. if these guys do this for a complete stranger who didn't even buy their car from them, i can't imagine how awesome the service is for someon... read more
We bought a used mini from another dealership and a week later the turbo went out, we were treated better at this dealership then we were where we purchased the vehicle. Hannah Loveday in the service department was great, kept us updated on our repair. Everyone we dealt with in the service department, hannah the service rep, jamie with the loaner vehicle, and ryan the tech were amazing and had wonderful customer service! Thank you!
BMW has a 4.6 star rating with 3,635 reviews.
BMW is closed now. It will open at 9:00 a.m.