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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Patria's profile image
Patria 
5 years ago

Great service Great service. Price for service is extremely high but the customer service is great. Charlotte my sales representative is always kind, knowledgeable and friendly. I really appreciate this dealership. 

Business response:

We appreciate the kind words, Patria. We look forward to seeing you again in the future! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Ward's profile image
Ward 
5 years ago

Service visit No surprises with timing on arrival and wait on-site service duration. Kept informed of current and future service needs for vehicle. 

Business response:

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

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Michael 
5 years ago

Great service I was very upset about the cost of repairs. Charlotte did a great job of calming me down and the sales manager did also. In the end they helped me with an insurance claim. Great job 

Business response:

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Maggie's profile image
Maggie 
5 years ago

Great Customer Service from Frontend to Backend Not only was Darryl kind and courteous but he got straight to the point which I loved! I explained my financial situation and he did what he could to accommodate that. Even though originally I hadn't planned to drop $3,000 he kept me updated throughout the entire process so nothing came as a surprise. He was attentive, and overall just an amazing employee/person! From sales to backend and signing paperwork, Mike (I believe that was his name unfortunately even though he was incr... read more

Michael's profile image
Michael 
5 years ago

Oustanding dealership with amazing service BMW of Devon worked very hard to find two vehicles during a time when 2020 inventory was becoming very hard to get. 

Business response:

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Jennifer 
5 years ago

Great Sales Rep I didn't feel pressured; the details were printed out so I could review them and my sales rep made this the best car buying experience to date. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

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Joseph 
5 years ago

BMW of Devon I had great communication from Kerry. He kept me updated and had answers for any questions I had. Great service. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

Steven's profile image
Steven 
5 years ago

Great buying experience First and foremost was the sales associate suggested both a highway and regular road test drive to make sure I experienced a variety of drive conditions. Answered all my questions. The buying experience was not a hassle or high pressure in any way. 

Business response:

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

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Todd 
5 years ago

Excellent dealership to do business with! Excellent sales and service experience. Pleasure to work with at every stage of our purchase. Would not hesitate to recommend and buy another vehicle from them again. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.