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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fantastic service - clean shop Communication was timely and my tech consultant very friendly and knowledgeable. Seamless no-contact appointment. Car returned cleaned and Disinfected. Great experience! Keep doing what your doing!
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Excellent Service Flawless, fast, safe. Excellent communication before, during and after the service appointment. Loaner was fresh and treated for my protection.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
great service issue was fixed and in addition some other maintenance was done so I don’t need to bring the car again for those services.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
overall great expierence thorough explanation of the different models and leasing options with no pressure to make an immediate decision. great atmosphere in the showroom
Business response:
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to BMW of Devon. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service BMW of Devon has always provided excellent customer service. In the current climate and even more so on the particular day I was picking up my car (much of the region had no power including the dealership) it was more evident that they are the best around in providing the best service any customer can ask for.
Business response:
Thank you for putting your trust in BMW of Devon! We pride ourselves in our service department's ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service The professionalism and friendliness! I was very pleased with the manner in which they handled my arrival in alignment with COVID-19.
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Wheel Damage Great communication. Worked with another dealership where I purchased the car and road side assistance to take care of the problem.
Business response:
Thank you for leaving us this great review, Chris! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Easy Scheduling; Great Service Ease of scheduling and dropping off car; text communications; communication throughout regarding services done and estimates for services not covered
Business response:
Thank you so much for your feedback, Rhonda. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Loved the service Very professional and personal serviceMy customer service rep John was responsive to my questions and needs.Buddy genius very patient as we went over control features in the car.Ive never had a BMW and am so happy with my choice of vehicle
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.