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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Service Jeff is a great service advisor. He explains everting clearly and was helpful with the approval of my extended warrenty covering some of the repairs.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great Experience Every step was great: scheduling, offer of loaner (didn't need this time), drop off, the work, pick up, etc. Nothing more I can ask of them.
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Love the Devon BMW teams Smooth and professional service completed on time! The car was clean and safe precautions taken and evident. Great service department. For sales see Kerry Simmons - very professional (bought my last 3 from him)
Business response:
Thank you so much for your review, Douglass! Happy customers are our goal and our mission at BMW of Devon, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Professional, competent and proficient service! The entire process was smooth and easy. Everyone was professional and communication was excellent. My car was delivered back to me in a speedy manner. Getting a loaner car was stress free.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
got the job done very efficient staff took good care, and was done in a timely matter...........also nice to have a complimetary car wash
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Service Experience I appreciated the space adjustments made due to COVID and the adherence to social distancing. The overall professionalism of the staff was impressive. A seamless service experience.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Bmw 135 Jeff/Bruce/Preston rock. Great service and turned my car around quickly. Jeff has always been very responsive and the techs perform great work.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Buying a pre certified BMW X5 The sales representative that worked with my family was excellent. He was not high pressure. He took his time to learn what features we wanted in our vehicle and the price point we were interested
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Car buying experience I Enjoyed working with the staff especially the salesman Hakim. Given the circumstances of the Covid-19, I was very pleased with how safe he made me feel and how personal the experience was bringing me the cars to my house was over and beyond duty! I felt he took all my needs seriously and provided excellent service answering all my questions effectively. In all my years of buying cars , this was the best experience I have ever had!
Business response:
Fred, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.