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BMW

4.8

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Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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David's profile image
David 
6 years ago

Devon BMW Everything as promised. Repair was timely and went well. Customer service very good. I appreciate the transport back to the dealership to pick up my car. 

Business response:

David, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Joshua 
6 years ago

Very good service for the recall and inspection Service rep was professional and provided detailed explanation on the issues surfaced during the multiple-point inspection and the repair quotations. Service was provided within the quoted time frame while I waited for the car. 

Business response:

Thank you for the great review, Joshua. Please come visit us if you need anything else, be it service or sales. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Michael 
6 years ago

Great car-buying experience Phil Milewski was our team member at BMW of Devon. He was patient with our indecisiveness during the process and passionate about the product he was selling. He was also friendly and courteous, and was willing to work with us in order to get the deal done. We connected on a more personal level and will certainly be returning and recommending him to our friends and family who are interested in BMW. We couldn’t be happier with the level of service. 

Business response:

Reviews like yours are truly a breath of fresh air! Phil is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Robert's profile image
Robert 
6 years ago

Devon Service Service is completed promptly and completely. The service loaner/valet service is a huge plus. To be honest that is why I use this dealer versus a local mechanic. I use the time it saves me to work so the cost differential is made up. 

Business response:

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Robert's profile image
Robert 
6 years ago

Great sales experience Sales person, Greg DiRocco was excellent. Knowledgable, thorough and easy to do business. He worked with their team to get a very fair value on trade. Dealership had a lot to choose from. 

Business response:

Robert, thank you for the feedback! We are happy to hear about your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

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paulny80 
6 years ago

Finally a dealership that values your time! I recently leased an X3 with the assistance of Kerry Simmons let me explain why i would highly recommend Devon BMW and Kerry Simmons. Given I was searching for a specific color/technology combo my search led me more then 100 miles away. Kerry and I worked out all negotiations via email (to which he is very responsive) and did the maximum amount of paperwork prior to my delivery date. Given I was driving over 100 miles to pick up the car, I had ZERO desire to spend hours in the deal... read more

Business response:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!Best,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Diane's profile image
Diane 
6 years ago

Great Service Jacki in Service was great! I called on a Saturday and she worked to get me in and out quickly. 

Business response:

Diane, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Joao 
6 years ago

Good service The new payment system is good by speeding up the payment. Everyone was very polite. Service done on time. The loaner car was clean and ready. 

Business response:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Matthew's profile image
Matthew 
6 years ago

My Go To Dealer My advisor Eric is great. He really knows cars and does his best to make sure everything is in tip top shape. He makes solid recommendations and gives reliable estimates for time and cost. 

Business response:

Thank you for taking the time to write this review. We are pleased to hear that Eric was able to provide an efficient and overall positive experience. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.