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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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James's profile image
James 
7 years ago

Excellent transaction Informative, friendly salespeople. Efficient processing of paperwork. Took time to instruct me how to use Navigation system and entertainment options-very helpful and appreciated. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Steven's profile image
Steven 
7 years ago

Great Service Great service and friendly staff. Staff always takes great care in servicing my BMW and is on target with the quotes I receive. 

Business response:

Thank you so much for your review, Steven! Happy customers are our goal and our mission and it's exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Andrea 
7 years ago

Best in class service Everyone in the service worked really hard to get me back my car the same day, in fact within a few hours of it being dropped off. Jeff was able to put 2 mechanics to work so that I could make an evening appointment. Way to go service team! Your efforts are greatly appreciated!! 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Kevin's profile image
Kevin 
7 years ago

Great service Everyone was friendly and professional from the cashiers to Jackie my service representative. Always a great experience !! Great Service and Sales . 

Business response:

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Karen 
7 years ago

A+ rating Sales and finance did a great job! GM popped in with a car for the youngsters. All in all I found the entire team to be cheerful, full of knowledge and over all enjoying the job that they have. I am a sales manager myself and I would easily give this staff an A+ rating. 

Business response:

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Ziaeddin's profile image
Ziaeddin 
7 years ago

Very professional and accommodating! Very professional and accommodating! Service always good ! Staff are very friendly! They always make you feel welcome! And I love the coffee mashine and breakfast! 

Business response:

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Pamela 
7 years ago

excellent Gregg DeCarlo our salesman did an excellent job of making us feel confident and supported in our transaction. Thank you Gregg. 

Business response:

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Nazanin's profile image
Nazanin 
7 years ago

Very good dealership The staff is very nice, the wait is usually short, and you get a nice loaner if you need one. 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Kristina 
7 years ago

Great service Greg DiRocco was great. Honest, upfront, felt like he really worked to get us the deal we wanted. He's fantastic - I'd refer a friend to him in a minute! 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.