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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent Service Phenomenal experience every time. Staff is very courteous, attentive, and I always get in and out very quickly. They have mastered the art of customer service and I can't give them enough accolades.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Classic BMW Service pleasant staff, competent and qualified mechanics, but car wash coupon instead of car wash. It's a bit of hike for me to get back to Devon for a car wash.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Buying a car from Phil Our salesman Phil was awesome! We found him extremely knowledgeable and easy to ask questions. If we buy another we would definitely want to work with Phil!
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service The staff and service at Devon BMW was fast, clean, timely, and friendly. Even for service performed on an 18 year old BMW.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great work by sales personnel The work of the sales person, Chris Blazer, who provided me with good advice and help in finishing the transaction.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Service and knowledgeable staff Everyone at the dealership was extremely friendly, knowledgeable, and helpful. I was walked through the options during the buying process so that it was easy to understand what I should add vs. what I shouldn't.
Business response:
Hello Anthony and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service by Jeff Martin Reliable and efficient feed back and service always provided by Jeff Martin...ability to quickly resolve any issues that may come up.
Business response:
Alfred, we are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Good facilities Easy experience only problem was the delay in servicing the car. A simple inspection and fluids change took 2 days?
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service Jacki was super helpful. The loaner was great and the service was outstanding. The car was ready exactly when they told me it would be. Everyone at the dealership is extremely pleasant and helpful.
Business response:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.