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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Richard 
7 years ago

Great customer service Concern about my problem and took care of it right away, and as always very friendly, I have recommended this dealership to all my friends and family 

Business response:

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Marjorie 
7 years ago

Great buying experience I thought that the entire experience was very civilized and professional - unlike many of the other dealerships that I had experienced while looking for my car. I appreciate that there was not alot of waiting and down time. Ben is a great asset to the dealership. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Leonard 
7 years ago

Great people Easy scheduling, loaner when needed. Nice all around experience. Clean modetn facility. Great knowledgeable people. Would recommend for purchase or service. 

Business response:

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Jacqueline 
7 years ago

Excellent Service Eric, Service Advisor took care of all my needs and the BMW is driving well after changing all 4 tires and servicing the car. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Deborah 
7 years ago

Great service The follow up text by my auto-professional. She texted me after I left and a few hours later. This is important as I usually forget something . 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Srinath 
7 years ago

Overall Good service.and nice service center. I had come to dealership for the PA emissions/vehicle inspection work. After the work was performed, the vehicle was left in the parking lot so that I can drive away. As I started moving my car, the car did vibrate a bit as a whole I thought, I am just imaging it. As soon as I drove out of the lot, the car started vibrating vigorously so I turned back to the service entrance. I explained the situation and the first person who was doing registration blamed me without doing any ass... read more

Business response:

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don't hesitate to reach out. Otherwise we wish you miles of happy driving. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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James 
7 years ago

BMW of Devon Greg DiRocco is the man. Good experience with him & the entire staff. Tina ? that did all of the paperwork : delightful young lady 

Business response:

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Patricia 
7 years ago

BMW of Devon Phil was outstanding! He was helpful, understanding, and listened to what we wanted in a car. Zack did a great job with training. The staff was very friendly. 

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Francis 
7 years ago

Wonderful experience Bmw of Devon is the best of the best. Quick delivery and thorough explanation of car. Amazing customer service at this dealership. I wouldn’t go anywhere else! 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.