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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Cherita's profile image
Cherita 
7 years ago

CWilllams The service advisor was very professional and showed that he was concerned about provided sound advice regarding the maintenance needed on my car he was not pushy and just stated that my car needed maintenance 

Business response:

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Edoardo's profile image
Edoardo 
7 years ago

Great customer service in Devon, PA My service advisor Jeff was professional, kind, and on top of everything. I appreciated that level of customer care. (19, 20, since you need 20 words min :-) 

Business response:

Thank you for your great review! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Colton's profile image
Colton 
7 years ago

Another Good Experience at BMW of Devon Andrew Krier is a knowledgeable salesman about the BMW product, and worked with us to provide the best pricing available. 

Business response:

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Jeffrey's profile image
Jeffrey 
7 years ago

Devon BMW My experience was great from the very start with the internet team to the sales representative. The response to my questions and visiting the dealership were met with a professional and personal touch. It was a pleasure doing business with Rick Osberg and Devon BMW. 

Business response:

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Ronald's profile image
Ronald 
7 years ago

Service manager and technician were great! The helpfulness of the service manager and technician. No one is pushy or seemingly trying to “make a sale”. This alone will keep me coming back. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Michael's profile image
Michael 
7 years ago

Bill B Bill B went above and beyond - he met my high expectations. Wait area is a little sparse- hope is I am not there long anyway so not a big deal I suppose 

Business response:

We really appreciate your feedback, Michael. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

James's profile image
James 
7 years ago

John Walsh is the man! John was fantastic! Love the car and the whole experience was very stress free and enjoyable. John made the whole experience very enjoyable and low pressure, which allowed me to focus on the car. 

Business response:

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Helen's profile image
Helen 
7 years ago

Great Service Friendly -Fast Service! The technician answered all my questions and explained in detail all services performed on my X3 that day . Very happy with Devon BMW! 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Mahmoud 
7 years ago

Great service Curtesy. Promptness. Efficiency. The service managers are very helpful. Front desk scheduling for service can be improved. Overall the process is very user friendly and convenient. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.