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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Linda's profile image
Linda 
7 years ago

great technicians My car's time/date kept disappearing everytime I parked the car. Kyle Lord, my technician figured out what was wrong and fixed it. I like the shuttle service you provide for customers. 

Business response:

Thank you for your great review, Linda! We're glad to have Kyle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

David's profile image
David 
7 years ago

Tell your friends The most positive buying experience in my 40 years of purchasing new cars. Salesman and Sales Manager were knowledgeable, genuinely interested in helping us replace a BMW recently lost to flood, and created a differentiating experience for signing and check out 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Eric's profile image
Eric 
7 years ago

Great service Bill K called me when ther was an update. Good service from the technician. The car was ready for me when I went to pick it up. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Denise's profile image
Denise 
7 years ago

Extraordinary Professional politeness. The facility always look great clean and bright. The staff are second to none. I’ll clean car when it’s returned to you 

Business response:

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

James's profile image
James 
7 years ago

Excellent service and customer friendly Very professional,knowledgeable and friendly staff that is focused on your needs and respectful of your time with a commitment to excellence. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Charlene's profile image
Charlene 
7 years ago

No Pressure and very knowledgeable sale rep no pressure. Phil was great and worked with us. not pushy. Phil and a colleague actually came to the house to program our garage remotes, since I couldn't figure it out. 

Business response:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Mike Todak General Manager - mike.todak@bmwofdevon.com 

John's profile image
John 
7 years ago

Excellent dealership and service department Professionalism and dedication to the job and customer. Superb service with outstanding customer support. No need to look any further. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Romeo's profile image
Romeo 
7 years ago

Efficiency, and cleanliness of facility. Jeff!! His professional manner, efficiency and understanding of what our needs were and provided excellent service. We appreciate a loaner car since it is our only one. The car now rides like a dream car again. Thank you very much. Lin and Rome C. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Brian's profile image
Brian 
7 years ago

Quick, Efficient Bill K was my service advisor. good rapport, professional and got me in and out as quickly and painless as possible. 

Business response:

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.