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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Mary's profile image
Mary 
7 years ago

Great and fast service I was only in for an annual oil change but I had a very fast and efficient visit. Everyone was very courteous. 

Roger's profile image
Roger 
7 years ago

Couldn't be more accommodating! Instant acknowledgment of the problem and instant solution by Jeff Martin, Service COnsultant. Jeff took care of the problem within seconds after I came in...without an appointment -- after a tire incident which occurred on the road. 

Business response:

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Daniel's profile image
Daniel 
7 years ago

My Service Experience both bill k and jason were very informative, friendly, and overall fantastic representatives of the company. thank you for the exceptional service. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Robert's profile image
Robert 
7 years ago

Service Visit Called for an appointment and was scheduled the next day. The car was ready as promised at the end of the day and the cost was actually $20 less than the estimate. Note that this is a tremendous improvement over the previous management. For nearly 15 years, I would not service my BMW or consider purchasing one from Devon BMW. Since it has changed hands, my options has reversed. This is the 2nd consecutive positive service experience I have hd. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Charles's profile image
Charles 
7 years ago

Fine Experience warm sales experience...best price and quick transaction. Sales manager and salesperson super responsive. Good after sale follow-up. Will use then next time. 

Business response:

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Aaron's profile image
Aaron 
7 years ago

BMW 328i This was the greatest car buying expirence of my life, Kerry and frank were awesome!!!! My wife and I love the car 

Business response:

We're excited to see that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Norman's profile image
Norman 
7 years ago

Finally good service I had called the wrong BMW to schedule my appt but Eric was able to get me in and all my services completed with no notice. 

Business response:

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!Please feel free to contact us if you have any questions! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Jamie's profile image
Jamie 
7 years ago

JayJay Workers are very friendly & helpful. My car had a flat tire that was changed right away. Very quick service for a walk in. 

Business response:

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Staish's profile image
Staish 
7 years ago

Customer service , time management Customer service was great . Great advisor. Liked the loaner . Smiling faces , can use better communication within the teams for efficient use of customers time. 

Business response:

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.