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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Experience Experience was with Chris Blazer. I received first class service under what, at times were difficult circumstances. The period before a major holiday means a very busy time with a short staff. Chris wore many different hats during that period, but I never felt short-changed even though all our communication was remote.
Business response:
Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Mike Todak General Manager - mike.todak@bmwofdevon.com
BMW of Devon = the ultimate client service machine The whole experience at BMW of Devon was incredible, the entire staff made me feel so special and comfortable throughout the process. I cannot overstate how incredible Andrew Krier, the Client Advisor, I worked with was throughout the day--his genuine passion for the brand and ensuring the optimal customer experience came across in our every interaction. Guiding without pushing; he went above and beyond to make sure I understood every aspect of the purchase and was comfortab... read more
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Mike Todak General Manager - mike.todak@bmwofdevon.com
Outstanding professional service. Dale was an excellent sales advisor and Andrew was a terrific help introducing me to my new car. He went above and beyond what I have ever experienced before in customer service of a new car.
Business response:
Thank you for your feedback. We're very happy to hear that your experience was nothing short of truly exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Mike Todak General Manager - mike.todak@bmwofdevon.com
Sloane Automotive Dealership My experience with your dealership was top notch! Not only was I pleased with the service, but also how respectfully I was treated. Any and all questions from me were addressed immediately, and in a dignified manner. It was great to have someone come to my house to sync my car to the garage door! And, while he was here he gave me a tutorial on the many features that were new to me. That was VERY helpful.
Business response:
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with truly exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Customer Service The prompt and courteous service. I was very happy with the time and treatment. I called for help with a tire and they answered all my questions and had my car fixed in no time.
Business response:
Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Drive safely. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Above and Beyond Customer Service Eric Schurr has a wealth of technical knowledge, which translates to a great deal of trust that my vehicle will be serviced and repaired properly. He went out of his way to diagnose and solve the issue, working with the technician closely, and even test driving it personally. He was also very polite and accommodating to my alternative transportation need.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service My Service Advisor Bruce Baynard is a delight to work with! He’s always very pleasant, professional and efficient. He’s one of the many reasons why I chose Devon BMW!
Business response:
Thank you for leaving us such a great review. Please give us a call if there's anything else we can help you with. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service Service is always above and beyond what I expect. They also problem solve as opposed to hitting you with a huge bill.
Business response:
Thank you for leaving us such a great review. Please give us a call if there's anything else we can help you with. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Shop to Work With I always have a very speedy, reliable and customer-focused experience. You guys get high marks for treating your customers great.
Business response:
Thank you for leaving us such a great review. Please give us a call if there's anything else we can help you with. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.