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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Susan's profile image
Susan 
7 years ago

Outstanding Excellent technical and professional service. Everyone is friendly and courteous and focused on providing the best possible service and experience for each customer. I commend all the staff and thank them for taking care of me. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Catherine's profile image
Catherine 
7 years ago

Hassle-free It is always hassle-free. Someone is always there to greet me, check me in, and get me on my way as soon as possible with a loaner. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Edward's profile image
Edward 
7 years ago

Tire replacement Everybody was friendly and helpful. Came in with a tire problem and left very satisfied. Devon is the friendliest dealership I have been to in quite some time. 

Business response:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Kelly's profile image
Kelly 
7 years ago

Awesome service Quick service .. loaner if the car would take over 2 hours.. they called with the price and explained what was needed 

Business response:

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Angelina's profile image
Angelina 
7 years ago

Awesome experience Eric went above and beyond and completed my expired registration even though he didn't have to. Eric walked me through the whole process. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Yogesh's profile image
Yogesh 
7 years ago

Great service The customer service was great and car was returned on promised time. Overall good experience and recommend the dealership for all your BMW needs. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Michael's profile image
Michael 
7 years ago

Great service Very helpful without appointment and gave me a loaner for a few hour..would like next time service rep explain the bill. 

Business response:

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Richard's profile image
Richard 
7 years ago

Great buying experience Best selection of BMWs in Pennsylvania, professional sales staff, great buying experience, BMW genius was very helpful - appreciates a car fanatic (me) 

Business response:

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Helaine's profile image
Helaine 
7 years ago

BMW srrvive Prompt, complete service including pick up and delivery of my car made this a painless experience. The car was brought in for a recall and this was completed without any problem. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.