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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Peter's profile image
Peter 
7 years ago

Great buying experience Friendly, professional, fair. Drew was definitely interested in my needs, and not his own. I appreciated the attention to detail! 

Business response:

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Joseph's profile image
Joseph 
7 years ago

Great Service Department Fast, courteous and friendly service people and finished in time expected, Have purchased two vehicles and get both serviced there 

Business response:

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

John's profile image
John 
7 years ago

Fast service very quick and courteous. checked my inspection stickers and recommended the car be inspected. also performed the recall on the child safety restraints . 

Business response:

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Lori's profile image
Lori 
7 years ago

Awesome sakes staff and easy finance Darryl and Frank went above and beyond to make sure I got the car I loved ! Always there to answer questions and all my crazy emails !! Lisa was also great getting my financing done quick and easy ! 

Business response:

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience completely painless. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Kelly & Timothy's profile image
Kelly & Timothy 
7 years ago

Great service,facilities,friendly associates The ease of scheduling, waiting facilities and loaner vehicle option all make taking your car in for service a pleasant experience and not a hassle. 

Business response:

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Annie's profile image
Annie 
7 years ago

Great service The people were nice and helpful and did a great service on my car. It was a great facility and I would come again. 

Business response:

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Ward's profile image
Ward 
7 years ago

First 10,000 service appt on X5 Services covered by warranty and shuttle service. Was among first in line for service apptmt (scheduled on line for oil change an filters/blades and general first 10k service)commencing at 7:30 AM but could not wait/gain service within the hour as anticipated. Probably advised of more lengthy same-day servicing period in fine print but anticipated ability to wait during quick turn around due to prior experience with other local competitor dealerships. 

Business response:

We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Edward's profile image
Edward 
7 years ago

Yearly service/inspection BMW of Devon is a clean, organized and professional operation that is staffed by very knowledgeable and caring personnel whose first interest is the satisfaction of their customers. 

Business response:

Thank you for leaving us such a great review. Please give us a call if there's anything else we can help you with. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Walter's profile image
Walter 
7 years ago

fast service I had a bad run flat tire . I arrived without an appointment and I was in and out of the dealership in less than 45 minutes 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.