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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Samuel's profile image
Samuel 
8 years ago

Great service. The friendly welcome by the gentleman I met as soon as brought the car in. The friendly service with a smile does make a huge difference. 

Business response:

Thank you for the feedback! Please come visit us if you need anything else, be it service or sales. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Elizabeth's profile image
Elizabeth 
8 years ago

Clean facilities It was fine and called right away as soon as the car is ready for pick up. Loaner was provided without hesitation. Mr. Jeff Martin is very courteous and respectful. 

Business response:

Thank you for taking the time to write this review. We are pleased to hear that Jeff and the rest of our team were able to provide an efficient and overall positive experience. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Wang's profile image
Wang 
8 years ago

great service Easy to setup with appointment, easy to coordinate to get a loaner car, people are friendly and professional. great service 

Business response:

We appreciate the kind words. We look forward to seeing you again in the future! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Donald's profile image
Donald 
8 years ago

Great customer service My sales associate Andrew was very helpful. Also Lisa was very helpful as well. Smooth process and I am very satisfied with the experience 

Business response:

Thank you for leaving us this great review, Donald. We are very happy to hear that Andrew and Lisa could be so helpful during your recent visit with us and that you are very satisfied with your experience. We look forward to seeing you back again in the future. Take care! Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Deborah's profile image
Deborah 
8 years ago

Great Service Quick, efficient service. The service department had the tire we needed and got it on ASAP! We were very lucky to have been close to such a reliable dealership. 

Business response:

Thank you for this amazing review, Deborah! We really appreciate your business. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Margaret's profile image
Margaret 
8 years ago

BMW of Devon Service department was great and service and and service consultant were very helpful. Dealership is not up to BMW standards. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Richard's profile image
Richard 
8 years ago

Devon wins over other dealer service centers Bruce the service manager went above and beyond with my warrantee company making sure I got the most out of the aftermarket warenetee. I have the option to service my car between Devon and another dealer maintenance shop. I’ll choose Devon again next to time. Only complaint is repairs are pricey but in line with the other dealers. 

Business response:

Richard, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that Bruce went above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Ricky's profile image
Ricky 
8 years ago

Great service I got a flat tire driving from NY to Villanova. I called 2 dealers but no one had my tire in stock. Devon BMW did and I drove 50 miles on a run flat and they took me in and had me out in 45 minutes. Great service and I made my appointment thanks to Devon BMW. 

Business response:

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get to your appointment. We look forward to working with you in the future. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Mark's profile image
Mark 
8 years ago

Great Expereince at Devon! The Sloane ownership has restored BMW of Devon back to a first-class BMW dealership! Customer service was superb throughout the entire process. Service Advisor Bruce Baynard is a true professional. 

Business response:

Mark, thank you for the feedback! We are happy to hear of your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.