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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Thomas's profile image
Thomas 
8 years ago

Sales Brad, sales, was extremely knowledgeable and took the time to understand what was important to us. The follow up to ensure we are happy with the our purchase and understand how to use the tech has been excellent. 

Business response:

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Jeffrey's profile image
Jeffrey 
8 years ago

Great Service Prompt service in an urgent situation with no appointment, shuttle ride to my home, and work done as promised. Not sure I could ask for much else. 

Stephanie's profile image
Stephanie 
8 years ago

Good Service The service on the car and the service rep. It was done in a timely manner. My only disappointment is they never do a good job washing my car. The rims are always still very dirty. 

Business response:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Sandra's profile image
Sandra 
8 years ago

Great service and nice people They are always very courteous and do a good job. I usually wait for my car when service is due and all the staff couldn't be nicer. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Anjan's profile image
Anjan 
8 years ago

Customer service Customer experience much better than ottos in terms of buying and servicing. Quick process and efficient handling by the service reps and the sales rep. Will recommend 

Business response:

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

John's profile image
John 
8 years ago

GREAT LEASING EXPERIENCE! very enjoyable lease process for me... Dealing with John Walden was stress free..I can't rememeber names, but, internet service guy and also guy who checked out condition of car turned in, both excellent! 

Richard's profile image
Richard 
8 years ago

good experience good experience with service quick knowledgable provided ride home while repairs underway i would take my car back to BMW of Devon 

Business response:

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Danyl 
8 years ago

Flexibility of Scheduling I was scheduled timely and in and out. The late pick up time accommodates my schedule especially because the dealership is so far from home/work. 

Business response:

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Deborah's profile image
Deborah 
8 years ago

Curtious and Respectful Everyone was very knowledgeable and nice. Simple process and down to business. Great follow up and looking forward to seeing my genius for my appointment. That's cool. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 9:00 a.m.