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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service rep! Professional quick and friendly service. Nice waiting room with water and coffee. Place to plug in and use computer, or watch TV.
Business response:
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Oil change Professionalism, courtesy, timeliness. However, requiring 20 words of feedback in this field to complete this survey is artibrary and unnecessary.
Business response:
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service great employees great job wait time was quick for a walk in and they did an excellent job employees were great and the price was ok they made you feel welcome and made sure they did a great job...
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service Fast and friendly. They made sure I was in and out quickly. I would always go back. They really know how to treat a customer. Best dealership.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Good job This branch did a good job and provided quick service. I appreciate that they did not try to upsell me on services.
Business response:
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Fast, friendly, clean, and comfortable. Fast, friendly service and a very nice environment. Comfortable lounge, TV, work stations, desks, coffee, snacks, etc. Nice showrooms, car art, and gift shop. Very pleasurable experience.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great quick service and convenient drop off The friendly staff, the easy convenience of drop off and loaner, and the quickness of service. The scheduling was easy and quick. The staff is always friendly and eager to help you. They even let my son sit in one of the upscale cars while we were in the showroom.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Overall Excellence Great place to go to buy or lease a vehicle. I went in for an early lease trade in after being contacted by Devon’s sales manager with a favorable offer. Joe, the sales manager, and Kerry, the client advisor, were great. They exemplified professionalism and knowledge, they were easy to talk to, and never pushy. I had a great experience and ended up with a vehicle that suits my needs perfectly. Highly recommend.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Help with 3rd party warranty. Took lead in identifying problem and options with 3rd party warranty company. Customer service rep very knowledge able and professional. Also very helpful.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.