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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service and customer service Service performed in timely manner and service associate helpful in explaining required service. Loaner vehicle available as scheduled and in excellent conditions.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service It was easy to schedule and great service all around. I appreciated being updated the whole time. My service agent was terrific.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service They friendly and efficient. They also had a loaner car available for my needs. I also appreciate the service reminder notices.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great customer service Ease of making an appointment Loaners available upon request Cleanliness of car after service Comfortable waiting area with snacks, coffee and tea
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Car repair Bruce is an incredible service provider who kept me informed of everything going on w my car. Zzzzzz zzzzzz zzzzzz zzzzzz zzzzz zzzzz zzzzzz
Business response:
We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Once again, a great experience From making an appointment to driving my car up to checking in with service department to visiting with my salesman Dale (who took me to lunch while my car was being worked on) to checkout- a very positive experience. Probably the best BMW dealership I’ve had since I’ve started leasing in 1988.
Business response:
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Terrific Service Experience Bruce is the best. He kept me informed and explained all aspects of the service required/performed. The other members of the Service Team are also extremely helpful, friendly, and professional.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
BMW of Devon - Great Service My car told me it needed service. I really didn't know why. Devon Hill handled everything. Car was washed and vacuumed. Personnel was professional. What's not to like
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service advisor “ Bruce” Bruce, always makes my experience very lovely. He knows his job so well, he does things very fast, I would never have to wait for more than few minuets. Thanks!
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.