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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Joan's profile image
Joan 
8 years ago

Quality Service Visit Bruce Baynard is always very attentative and helpful when we bring in our vehicles. We have been dealership customers for the past six years. 

Glendon's profile image
Glendon 
8 years ago

Clean facility, Repair cost high The service attendant that greats you upon arrival were very friendly and polite. Clean wait area with free coffee and bagels if you choose to partake. 

Business response:

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Ronald's profile image
Ronald 
8 years ago

Friendly staff. Excellent facility Everyone in the building seemed friendly, and knowledgeable. The service was completed in a timely manner, and I was fully informed of what the issues were along with the repairs required. 

Business response:

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Amy's profile image
Amy 
8 years ago

Excellent Service Experience at BMW Devon I made a service appt for my X3 at Devon BMW and was very happy with both their efficiency and quality of service. They respected my time and had me in and out very quickly. The communication was very good also. 

Business response:

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Linda's profile image
Linda 
8 years ago

All-Around Great Dealership Everyone at the dealership is so pleasant and accommodating. It’s apparent that they aim to satisfy the customer’s needs, no matter how small. 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Tom And Patricia's profile image
Tom And Patricia 
8 years ago

Great service. Clean facility. Excellent personal. Personal are very good. They treat their customers in the best way possible. My advisor, Bruce Baynard is excellent. I highly recommend them. 

Business response:

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Shea's profile image
Shea 
8 years ago

Good, timely service My service appt was on time. Didn’t have to wait long before speaking to my service advisor. Comfortable waiting area. Friendly advisor who I worked with. Quick checkout. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.co 

Vincent's profile image
Vincent 
8 years ago

Awesome team Awesome sales team, chris was very helpful and definitely recommend him, but the survey sheet needs to be worded better 

Business response:

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Cheryl's profile image
Cheryl 
8 years ago

Happy Customer Very easy process......I was in and out. Working with Bruce is wonderful......very comfortable to talk to. All my questions answered. The attendants that work there are very nice kids.....they helped me also. 

Business response:

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.co 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.