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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Service experience Helpful,friendly and good communications during service. Seemless loaner program. The sales process is very smoth and supportive, not a pressure situation
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Salesman friendly and pro service Great customer service and sales dept my salesmn explain details About car and finance dealership keeps only the best finest Cars for retail
Business response:
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent Emergency Service I liked the immediate response to my service issue. I did not have an appointment and Bruce took my vehicle in, had the adaptive headlight malfunction repaired and also washed my car. Thanks, Bruce.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great price, excellent delivery Brad was great. Effortless sales. 2nd time was even better than the 1st. Delivery was stellar. They cared about my time and made sure it was not wasted. Would go back again without hesitation.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Service Bruce, my Service Advisor, is great! Always professional, accommodating and courteous! The facility is always clean and the other staff members are also professional and courteous.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Top notch buying experience; exemplary automobile The sales staff (Frank and Darryl) and finance manager (Lisa) were professional, honest, sensitive to my time constraints and a pleasure to work with.
Business response:
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
great CPO experience Chris Blazer was great to work with - personable and engaged but not over-bearing. Thanks for a great experience. We interacted with a few other dealers but kept coming back to Devon Hill.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Todak General Manager - mike.todak@bmwofdevon.com
Excellent Service Experience Jeff Martin gives superb service. I so appreciate him for setting me up with appointments, loaners, and service coupons. He puts me in the capable hands of Bruce when he’s not in. Bruce, Luke, and Preston are fantastic, too. The staff just knows how to do their jobs well, courteously, and efficiently. A great experience.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
President Joe Sheller...great guy with a strong service orientation. Honest! Always follows up on the quality of service delivered - very good in customer service.
Business response:
Thanks for letting us know of your positive experience! We are more than happy to help! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.