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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Everyone is very knowledgeable and very nice to deal..." Everyone is very knowledgeable and very nice to deal with. We have worked with Mike for many years and have always been very satisfied .this is the best dealership in Springfield by far.
Business response:
Thanks for your kind words. We want our customer service to match the quality of the vehicles we sell: the best!
"Mike and Mark are great to work with. Very happy with..." Mike and Mark are great to work with. Very happy with the excellent service. This is our 4th convertible we have purchased, happy every time.
Business response:
Thanks, Luann! We're celebrating our 40th year in business, thanks to loyal customers like yourself. We appreciate it!
"Your service department is OUTSTANDING.. Jeremy is..." Your service department is OUTSTANDING.. Jeremy is without question the very best I have ever worked with. He is helpful, kind and above reproach. He went above and beyond to make sure that everything was perfect. I would recommend him and your service department to everyone
Business response:
Thank you, Dottie. We try our best to earn our customers' business every day.
"I had the best service experience that I've received..." I had the best service experience that I've received since I bought my first ML350 6 years ago. Zach was very thorough in sharing what I needed to have done and Jason (the technician) stepped away from what he was doing to go on a drive with me to identify a strange noise. The dealership, and service waiting area, is clean and friendly. I'm making Isringhausen the only place I'll take my GLE 350.
Business response:
Thanks. We're here when you need us!
"The service dept is very responsive and kept me informed..." The service dept is very responsive and kept me informed on the progress and diagnostics of my vehicle repairs . Also appreciated the use of a loaner for the duration of the time .
Business response:
Thanks for the great review. We strive to make servicing your vehicle as convenient and stress-free as possible.
"Always fast and courteous, Jeremy went above and beyond..." Always fast and courteous, Jeremy went above and beyond taking care of my 650Gran Coupe. Would recommend them to anyone that values high quality service.
Business response:
Thank you. We want our service to rival the quality of the vehicles we sell. That is, the best!
"Very reliable and realistic time frames, very helpful ,..." Very reliable and realistic time frames, very helpful , Matt was so well spoken and knowledgeable, he made us feel safe to leave our car in his care.
Business response:
Thanks for the great review and your business!
"Always very friendly and helpful. They explain what..." Always very friendly and helpful. They explain what repairs are needed, and what will be coming up in future. Great to work with each time.
Business response:
Thanks! We're car lovers, too, and want to ensure you can enjoy your vehicle for many years to come.
"I had an excellent experience working with Luke..." I had an excellent experience working with Luke Gedaminski. If I could give six stars, I would. Thank you Isringhausen for providing top notch customer service!
Business response:
Thanks for the great review, Crystal, and your business! Enjoy your vehicle.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.