BMW

4.7

Automotive
Springfield, IL

About this business

Automotive Car Dealers

Location details

200 E Madison St, Springfield, IL, 62702, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.71,151 reviews

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MOLLY

4 years ago

"The Best Dealer and Service department EVER!!It just..." The Best Dealer and Service department EVER!! It just doesn’t get more professional and more courteous than Isringhausen. Love the new service video also.

Business response:

Thanks, Molly! We appreciate your kind words. The service videos are a relatively new addition for us, but people seem to like them.

CAROL_GARRETT_50

4 years ago

"Always receive friendly service. Very reliable and..." Always receive friendly service. Very reliable and accommodating. Easy to make an appointment. I feel like my vehicle is well maintained and I receive an explanation as to what is being checked during my service appointment.

Business response:

Thank you, Carol. We try to make servicing your vehicle as pleasant and stress-free as possible.

JGROWNEY

4 years ago

"Very good experience working with the Isringhausen team...." Very good experience working with the Isringhausen team. Scott handled several requests to help get the vehicle ready for an out of state delivery. Well done!

Business response:

Thanks! We love our out-of-state customers! Enjoy your vehicle.

SPRINGJ34

4 years ago

"Staff is friendly. I had good communication with Brandon..." Staff is friendly. I had good communication with Brandon and he was able to schedule an appointment quickly that worked with my schedule. Mechanics are very knowledgeable and always willing to talk and answer my questions.

Business response:

Thanks for the awesome review! Glad to hear you had a positive service experience.

DEMETRIOS.BRADDOCK

4 years ago

"Professional, experts, and accommodating. A pleasure to..." Professional, experts, and accommodating. A pleasure to work with. Always able to resolve issues and work with the customer. Have purchased 5 vehicles from Isringhausen and they are my go to dealer whenever I am in the market for a new or used car.

Business response:

Wow! Thanks for the great review, Demetrios, and your continued business! We're celebrating our 40th year in business thanks to loyal customers like yourself. We appreciate it.

jhunt7

4 years ago

"The staff at Isringhausen is always way beyond the..." The staff at Isringhausen is always way beyond the quality of anything you get from any other BMW (or any other make for that matter) dealer. it spoils you to go anywhere else.

Business response:

Thanks for the amazing review! We know BMW drivers have high standards, and we try to meet or exceed those every time!

JBHARMON4

4 years ago

"Always get excellent service and this time it was great..." Always get excellent service and this time it was great as usual. Appreciate the coffee and convenient waiting area. Miss reading theWall Street Journal though.

Business response:

Thanks for the great review and your continued business, JB. We appreciate it! Regarding the Wall St. Journal, I believe we temporarily pulled all of the magazines and newspapers from our waiting area as part of our Covid mitigation efforts. We hope to get those back soon.

RAY91899

4 years ago

"Called to keep me informed and provided loaner for my..." Called to keep me informed and provided loaner for my convenience. Was an overall good experience. Dealership notified me of the recall and set up service as soon as possible.

Business response:

Thanks, Ray. Recalls aren't fun for anybody, but we try to make them as painless as possible. Thanks for understanding.

SALLYAOWENS

4 years ago

"It was worth the trip. They delivered exactly what I..." It was worth the trip. They delivered exactly what I wanted and when they said they would. It was a great experience, they made spending money fun.

Business response:

Thanks, Sally! We're car lovers, too, and try to make the buying process as painless as possible so you can get to the fun part: driving your vehicle!