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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Staff were Friendly, respectful, helpful, not pushy...." Staff were Friendly, respectful, helpful, not pushy. Communication and service were excellent. Rob an Scott were helpful and pleasant. Both went above and beyond to make the experience pleasant. And frequently encouraged me to contact them for any needs I may have now and in the future.
Business response:
Glad to hear you had a positive buying experience. Enjoy your vehicle!
"Bill and I were very pleased with the service we received..." Bill and I were very pleased with the service we received at Isringhausen Imports. I am still trying to learn about the Mercedes. It is completely different than any car I have driven before but so far am very satisfied. The salesman was very informative and the man we did the paperwork was extremely efficient. Thank you for the great service.
Business response:
Congratulations on your Mercedes purchase. Regarding its more advanced features: please don't hesitate to stop by if you'd like an explanation or demonstration. We want you to get the most out of the vehicle.
"Everything was great except This survey has my husband’s..." Everything was great except This survey has my husband’s name on it instead of mine. I thought I had this corrected at my first service visit. Please change all communications to my name… Linda Daniels. Thank you.
"Excellent service! For many, many years I have had our..." Excellent service! For many, many years I have had our now vintage Mercedes serviced at Isringhausen Imports. Love their new video detail as well of the service visit.
Business response:
Thanks for the positive review and your continued business!
"Everyone was so helpful and it was an overall amazing..." Everyone was so helpful and it was an overall amazing experience! My car felt like a brand new car after service! Thank you so much!
Business response:
Thank you! As car lovers, we understand the importance of keeping your vehicle in good working order.
"Scheduling was very easy. They explained what they did..." Scheduling was very easy. They explained what they did and what would be needed in the future. It seems as though it is a little on the expensive side.
Business response:
Thanks for the feedback. We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.
"Easy scheduling with prompt service. As always, a very..." Easy scheduling with prompt service. As always, a very clean facility. Nice and helpful employees. In addition to the scheduled service, some recall issues were noted and they were taken care of at the same time.
Business response:
Thanks for the positive review. You touched on an important subject: recalls. Our factory-trained techs are always on the lookout for recalls to keep your vehicle safe and in good working order.
"As usual, service was a good experience. Matt did a..." As usual, service was a good experience. Matt did a great, professional job! Gave me a detailed explanation of future service needs to consider doing.
Business response:
Thanks! We try to make servicing your vehicle as painless as possible.
"Wonderful experience. Great customer service. Helpful..." Wonderful experience. Great customer service. Helpful parts salesmen when asking about car accessories. Car came back clean and freshly washed. Highly satisfied overall. Volvo Owner
Business response:
Thanks for the great review, Jason, and your continued business!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.