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BMW

4.7

About this business

Location details

200 E Madison St, Springfield, IL, 62702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,151 reviews
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jh's profile image
jh 
4 years ago

"Service was great, Quality service from a quality..." Service was great, Quality service from a quality facility. Tires were put on and was out quickly. Good people, that do good work for a decent price. 

Business response:

Thank you! We strive to make servicing your vehicle as painless as possible. 

LOUB773's profile image
LOUB773 
4 years ago

"Very thorough, quick and high quality service. Service..." Very thorough, quick and high quality service. Service was done sooner than expected and the video review of the car by technician was a great innovation. A pleasure to do business with you. 

Business response:

Thanks, Lou. Glad to hear you liked the service video. They're a relatively new addition for us. 

jjfinch3457's profile image
jjfinch3457 
4 years ago

"Great service. Had oil change. They always use the best..." Great service. Had oil change. They always use the best synthetic oil on my Jeep. Got my tires checked. Got a new plate cover on the front. 

Business response:

Thanks! We love servicing all makes and models! 

EMYINT's profile image
EMYINT 
4 years ago

"I am grateful that when I need a service on my cars, I..." I am grateful that when I need a service on my cars, I can rely on you to do it correctly, always upbeat and gracious, thank you all, especially Jeremy. You rock man! 

Business response:

Thanks for the great review and your continued business! 

tom's profile image
tom 
4 years ago

"Very impressive operation. Service area very clean and..." Very impressive operation. Service area very clean and bright. Service tech knowledgeable and efficient. Received video within 2 hours. All work completed quickly. First class. 

Business response:

Thanks, Tom. We want our service to rival the quality of the vehicles we sell. 

PGREENE1's profile image
PGREENE1 
4 years ago

"Was excellent service and details to every need - They..." Was excellent service and details to every need - They never fail to be there for us when we need to get in for service. Thank you as always- 

Business response:

Thanks! We try to earn our customers' business every day. 

HEARN911's profile image
HEARN911 
4 years ago

"Requested work was completed promptly. Nothing further..." Requested work was completed promptly. Nothing further to say. Thanks. Blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw, blaw. etc, etc, etc, etc, etc 

Business response:

Thanks for your business and the positive review! 

ward5ht's profile image
ward5ht 
4 years ago

"Friendly swift service. Update on services that need to..." Friendly swift service. Update on services that need to be done now and in the near future. Vehicle is clean and spotless when they are done. 

Business response:

Thanks! We think communication is key during all service visits. 

DARRIC.MILLER's profile image
DARRIC.MILLER 
4 years ago

"I was extremely impressed with the professionalism,..." I was extremely impressed with the professionalism, promptness and cleanliness at the service center. They answered any and all questions I had. My expectations were exceeded. Thank you. 

Business response:

Thanks, Darric. As the saying goes, our goal is to create customers-for-life. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 1,151 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.