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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Timely and quality service. Tire leak repaired without..." Timely and quality service. Tire leak repaired without replacing the tire as a cost savings ! Car was washed and annual maintenance cost reasonable. Thank you!
Business response:
Thanks for the great review! Glad to hear we were able to fix the tire and get you on your way. See you next time.
"Very welcoming and easy to work with! Mike Carver was a..." Very welcoming and easy to work with! Mike Carver was a great guy to deal with and we couldn’t be happier with our new CLA 45 AMG! Thank you so much! Hope to do business with you guys again!
Business response:
Great choice, Blaine! The CLA 45 AMG is a fun vehicle to drive, as you probably already know. As you're learning about the car and its features, please reach out or stop by if you have questions. We'd be happy to answer them. Enjoy your new vehicle, and thanks again for your business.
"My service was excellent. There was some confusion with..." My service was excellent. There was some confusion with my invoice. I was emailed the invoice, requesting payment. When I called to pay with my card I was told it had not yet been sent over from Gary. Icalled the following day and after some searching she found the ticket and I gave her my credit card. Several days later Gary called to say the invoice had not been paid. I told him about the phone payment but he could find no record of it. I again gave my card numbe... read more
Business response:
Sorry to hear about the billing error. We strive to get things right the first time but obviously fell short this time. Thanks for your patience and understanding.
"Excellent service every time … service staff never..." Excellent service every time … service staff never disappoints. Like the new video that shows you the problem. Also like the car wash after service is completed.
Business response:
Thanks! We try to make the service experience as pleasant as possible.
"Always great service with the Isringhausen Springfield..." Always great service with the Isringhausen Springfield Volvo location. Easy to work with, dependable and always courteous. Love the great vacuum and washes after the service appts and the priority one service valet.
Business response:
Thanks, Kathy. Your feedback means a lot to us. Glad to hear our Volvo team took good care of you.
"Like family 👍 Friendly I don’t have 25 words..." Like family 👍 Friendly I don’t have 25 words mmmmmmm Mmmmmmm Mmmmmmm Mmmmmmmmmmmmmmmmmmmmm Ffffffff Mmmmm Llllllll He hhg gif on his own and then I
Business response:
Thanks for the positive review. We appreciate it!
"I have never been more impressed with any other customer..." I have never been more impressed with any other customer service experience. They are always genuinely there to help you, no matter the issue. I won't take my car anywhere else.
Business response:
Thanks for the wonderful review and your continued business.
"Outstanding thru entire process. I could not be more..." Outstanding thru entire process. I could not be more pleased with the service I received at Isringhausen Imports. Best dealership I have yet dealt with.
Business response:
Thanks! We try our best each day to earn our customers' business.
"Brandon Horner never disappoints! Easy to schedule..." Brandon Horner never disappoints! Easy to schedule service and love getting the loaner vehicle so I can go about my business with no interruption to my day.
Business response:
Thanks for the great review and your continued business!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.