BMW

4.7

Automotive
Springfield, IL

About this business

Automotive Car Dealers

Location details

200 E Madison St, Springfield, IL, 62702, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.71,151 reviews

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cchackett

4 years ago

"Just bought a new BMW. The sales person was excellent,..." Just bought a new BMW. The sales person was excellent, and everyone I dealt with was very professional and friendly. The sales person was patient, helpful and very knowledgable as I looked at several cars before making a decision.

Business response:

Thank you for choosing Isringhausen BMW for your vehicle purchase. We appreciate it!

julieglover75

4 years ago

"Clean, efficient ready for me when I got there even..." Clean, efficient ready for me when I got there even though I was over 30 min late. I got into construction zone with a reduced speed for much of my hour and 45 min drive to the dealership.

Business response:

Thanks, Julie. Did you know we offer vehicle pickup/drop-off within 100 miles of the dealership for Priority 1 customers? Maybe that would be a good option for you.

MHovis

4 years ago

"As always perfect service! Dropped off my car, picked..." As always perfect service! Dropped off my car, picked up a loaner for the day and was on my way! They promptly got my regularly scheduled maintenance done and I went back to pick up my car. I love the pay online option!

Business response:

Thanks for the great review! We try to make servicing your vehicle as painless as possible. Dare we say, enjoyable?

ICEEEB63

4 years ago

"Matt provided excellent customer service and Steve who..." Matt provided excellent customer service and Steve who completed the service was detailed in the video. I appreciate all the information that was given to me before the work began on my car.

Business response:

Thank you. Much of the anxiety related to servicing a vehicle can be attributed to a lack of information. We believe thorough communication is a great way to reduce that anxiety.

SENATORCOLLINS

4 years ago

"The service was very efficient and your personnel were..." The service was very efficient and your personnel were very professional, attentive and accommodating, given my time restraints. It was a pleasant and rewarding experience.

Business response:

Thank you, Senator Collins. Glad to hear we got you on your way with minimal headaches.

TEXX76

4 years ago

"Zac was very understanding of my situation with my car..." Zac was very understanding of my situation with my car explaining what it was going to cost and the whole team was outstanding. That’s why I come here because when I leave I know the job was done correctly. I have peace of mine

Business response:

Thanks for the great review and your continued business!

STANB1

4 years ago

"Excellent business with friendly staff who know their..." Excellent business with friendly staff who know their stuff! David found the MerBenz we wanted right away! Thanks David! Car buying made easy. Highly recommend!

Business response:

Thanks for the great review. Our sales team is the best! In an industry where the average tenure is measured in months or years, many of our sales team members have been with us for decades.

bmw customer

4 years ago

"Communication and professionalism was very good. The work..." Communication and professionalism was very good. The work was completed timely and video review and recap is an beneficial things for customers to see. Pleased with the overall visit.

Business response:

Thanks for the feedback. The service videos are relatively new for us, but feedback has been strong.

TRACI.LYNN

4 years ago

"The staff is very knowledgeable and so friendly. They..." The staff is very knowledgeable and so friendly. They always take great care of my vehicle and myself as well . Brandon is always friendly and helpful too ! The oil change seemed a little pricey. Not sure if pandemic affected the costs ??

Business response:

We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.