This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Personable staff who make me and my vehicle feel part of..." Personable staff who make me and my vehicle feel part of the Isringhausen family. The only negative is that your service is expensive. Thank you.
Business response:
Thanks for the feedback. We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.
"Brad Miller was very helpful in finding me a certified..." Brad Miller was very helpful in finding me a certified used BMW. He was knowledgeable and informative. And whenever I deal with the service department, they are so accommodating!
Business response:
Thanks for the feedback! We'll pass along your compliment to Brad.
"Isringhausen knows how to run a business. They insist on..." Isringhausen knows how to run a business. They insist on excellence and really never abandon this goal. Obviously they need to insure their customer pool. German car ownership is always expensive but I trust Isringhausen due to their passion for fine machines and dedication to preservation of a first rate business. They, in addition, have become good friends, due to the fact that we are both committed to the great machines.
Business response:
Thanks for the great review! You're certainly correct -- we're passionate about fine vehicles and love sharing that passion with our customers.
"Excellence in all areas. Sales, service, checkout were..." Excellence in all areas. Sales, service, checkout were all friendly, efficient and overall experience was wonderful. We definately choose Isringhausen Imports again for our next purchase!
Business response:
Thanks for letting us earn your business! We know you have lots of choices. Enjoy your vehicle!
"the service team was very diligent finding the cause of..." the service team was very diligent finding the cause of the problem. they identified an issue causing a short that ended up saving me money on an expensive part
Business response:
Glad to hear we saved you the time and money of a major repair. Our factory-trained techs really are the best in town.
"Courteous, friendly service. Appreciate the video from..." Courteous, friendly service. Appreciate the video from the person who performed the work.Also appreciate the details of what was checked and how the items were rated.
Business response:
Thanks for the feedback. Glad to hear you liked the video. It's a relatively new addition for us.
"I had an unusual problem with my 15-year-old BMW, but..." I had an unusual problem with my 15-year-old BMW, but Jeremy kept in close contact with me as the service team solved the problem and got my roadster back on the road.
Business response:
Thanks for the feedback. Glad to hear you had a positive service experience.
"Matt and Jeremy were very friendly, excellent..." Matt and Jeremy were very friendly, excellent hospitality, went above and beyond to make my day go smoother. The gentlemen that gave me rides to/from where I needed to go were extremely friendly and professional as well. A + experience.
Business response:
Thanks for checking. We appreciate your kind words.
"Excellent in all ways. Good communication, excellent..." Excellent in all ways. Good communication, excellent repairs. An exemplary experience all the way around. Gary Rogers was clear in his communication, and the video provided by the tech explaining the problems he saw with my car was most helpful.. Isringhausen has an excellent reputation--it's easy to see why.
Business response:
Wow! Thanks for the great review! We appreciate it.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.