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200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I had a good experience. I was there for a recall, and..." I had a good experience. I was there for a recall, and was informed Of recommended maintenance due. I had the oil changed, and the two other maintenances recommended
Business response:
Thanks, Carla. Glad we could help you with the recall.
"Great service from Gary and Zac and great work done by..." Great service from Gary and Zac and great work done by the service techs. As always this was a good experience with no problems or issues. these guys are the best.
Business response:
Thanks, Gene. Our service team members are the unsung heroes of the dealership.
"I have nothing but good things to say about my..." I have nothing but good things to say about my experience. Luke Gedaminski was great to work with. He was detailed, responsive, and answered all questions that I had. With it being my first BMW, Luke took my husband and I though all the systems explaining the options and helping us get set up. So often when going to a car dealership I find myself knowing more about the car I'm looking at than the salesman. This was certainly not the case with Isringhausen and Luke. His cust... read more
Business response:
Thanks for the awesome feedback, Alyssa, and for your business! Enjoy your BMW!
"I came in with my 2020 Volvo .I spoke with Brian with my..." I came in with my 2020 Volvo .I spoke with Brian with my interest about a new Volvo Suv. your dealership had none available. so I selected a 2021 Mercedes great car.
Business response:
Glad to hear you ultimately found a vehicle that meets your needs. Supply is a little constrained right now due to heavy demand, as you probably know. Enjoy your new Mercedes! Be sure to stop by if you have questions about any of the features. We'd be happy to explain them to you.
"Always a pleasure dealing with such a fine organization..." Always a pleasure dealing with such a fine organization that hires only quality individuals. Gary took time to update me numerous times on the status of my 911 a
Business response:
Thanks! Our factory-trained techs are the best in the business!
"Came in for warranty work. Service person took the..." Came in for warranty work. Service person took the vehicle, indicated it wouldnt take long. I was shown the customer service area. They kept me informed of status. The vehicle was returned, work performed to my satisfaction, and it was washed. Thank you for service well done.
Business response:
Thanks! Our service team members are the best in the business!
"Extremely easy and professional experience. T J was very..." Extremely easy and professional experience. T J was very professional and easy to work with. Called us in a timely way.and always very court
Business response:
Thank you, Brent. TJ is a relatively new addition to our team, but he's quickly making an impact. Enjoy your vehicle.
"Isringhausen always provides excellent service whether..." Isringhausen always provides excellent service whether sales or service. Brian Mitchell is fantastic and always pays attention to detail. This is the second Volvo I have purchased from Brian and he can answer every question I have and always explains how to operate everything in the car. I have worked with Sean and he is wonderful also.
Business response:
Thanks for your kind words, Mary, and for your continued business. Brian is one of our best! We'll pass along your compliment to him.
"Took care of our service needs promptly - always has and..." Took care of our service needs promptly - always has and always will! Thank you to Brad Miller and Mike Carver for helping us afterhours when picking up our car!
Business response:
Glad to hear everything worked out OK! Thanks for your business.
BMW has a 4.7 star rating with 1,151 reviews.
BMW is open now. It will close at 6:00 p.m.