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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"BMW service is always top notch. Requiring 25 word..." BMW service is always top notch. Requiring 25 word minimum will cause me to not respond in the future. I love my X3 diesel and am delighted with mpg at 39.5.
Business response:
Thanks, Bill. Did you know we had the #1 rated BMW service department in the nation a few years ago? It's true!
"As always professional and transparent about all service...." As always professional and transparent about all service. Sprinter was in for a recall and all work done to satisfaction and the time was taken to assure work was done correctly
Business response:
Thanks! We expanded our Sprinter/Metris service department in recent years, and it's becoming an important part of our business. Thanks for helping it grow.
"Always given excellent service, everyone is so friendly..." Always given excellent service, everyone is so friendly and very accommodating really try to satisfy your concerns and needs. I always have excellent service they take care of the issues
Business response:
Thanks! Our service team members are the unsung heroes of the dealership! They really go above and beyond.
"Brought my 2014 X5 in for service and maintenance. The..." Brought my 2014 X5 in for service and maintenance. The staff was very professional and informative of what was recommended. The new system in place for providing view of my bill in real time was impressive. They took excellent care of the car and as always I feel very comfortable with their service.
Business response:
Thanks for the great review! We're investing in new technology to improve our level of service.
"Excellent product line, service/support, and staff...." Excellent product line, service/support, and staff. Interpersonal skills and attitude reflect understanding and desire to ensure a quality customer experience regardless of the interaction (sale, service, or information).
Business response:
Thanks! We try our best every day to earn our customers' business.
"Friendly and prompt service. A caring dealer that values..." Friendly and prompt service. A caring dealer that values their customers time. Isringhausen strives for exemplary customer service provides a loaner vehicle if needed and takes time to ensure all their customer questions are answered.
Business response:
Thanks for the great review! Our service team is the best!
"Isringhausen is a top notch dealer with a top notch..." Isringhausen is a top notch dealer with a top notch customer service experience. Whether it relates to the initial sale, or a routine service call, they are courteous, attentive, knowledgeable and professional.
Business response:
Thanks for the awesome review! We try each day to earn our customers' business.
"Service was excellent. Everybody provided prompt..." Service was excellent. Everybody provided prompt courteous service and made taking the cat in for service hassle free. Liked the video review showing what they went over when servicing the car.
Business response:
Thanks for the positive comment. People seem to enjoy the new service videos, just one more part of Priority 1 Service.
"I appreciated the friendliness and professionalism with..." I appreciated the friendliness and professionalism with which I was treated by all Isringhausen personnel during and after the lease of my Volvo XC40. I certainly felt like I was being treated honestly and found all personnel open to my many questions. I received a fair trade-in value for my used car as well. Many thanks. Nancie Brown Springfield, IL
Business response:
Glad to hear you had a pleasant lease experience here at Isringhausen. The Volvo XC40 is a great vehicle. Hope you enjoy it!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.