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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Professional and friendly service folks are very easy to..." Professional and friendly service folks are very easy to deal with. Now on my 6th Volvo and am always pleased with Isringhausen service and sales
Business response:
Your sixth Volvo? That's awesome! Thanks for you kind words ... and your continued business.
"Your people care !! They are always quick to assist on..." Your people care !! They are always quick to assist on any issue. The culture is professional and caring ! I refer friends and relatives all the time.
Business response:
Thank you! It means a lot to us that you would refer friends and family.
"Polite, trustworthy, committed to great customer service...." Polite, trustworthy, committed to great customer service. Skilled, thorough technicians. All of the staff instill confidence. Highly recommend! I plan to buy my next car at Isringhausen.
Business response:
Thanks, Marcia. Our service team members are the unsung heroes of our dealership!
"This is the first time I have purchased a car from..." This is the first time I have purchased a car from Isringhausen, and the experience was better than most. Everyone was polite and friendly. My only criticism is that it took a long time, about 4 hours, to make the deal.
Business response:
Glad to hear you had a mostly positive experience. We try to respect people's time, but some deals take a bit longer than others. We appreciate the honest feedback. By the way, enjoy your vehicle and thanks for your business!
"Another great experience. This is the fifth vehicle we..." Another great experience. This is the fifth vehicle we have purchased from Isringhausen and the third with Brad We appreciate Isringhausen professionalism and low key vibe which allows the quality of their inventory to shine.
Business response:
Wow! We love comments like this. They really let us know we must be doing something right! Thank you for sharing and for your continued business.
"Our purchase was not on the level of a new Porsche, but..." Our purchase was not on the level of a new Porsche, but you wouldn’t have know that thanks to the kind help we received.
Business response:
Thanks for the feedback. No matter which vehicle you purchase, we only have one level of service: the best!
"Very professional and informative. They take care of the..." Very professional and informative. They take care of the issues at hand in a short period of time. The parts department had the items in stock that I needed.
Business response:
Thanks for the comment, Bruce. Being an authorized dealer, our parts department is second to none.
"Zach and Anthony made this a very easy experience for me...." Zach and Anthony made this a very easy experience for me. They were ready when I arrived, the issue with my car was resolved promptly, and they took great care of me at every step.
Business response:
Thanks for the feedback. Zach and Anthony really go the extra mile for our customers.
"Great personal service, Jeremy kept in contact with me..." Great personal service, Jeremy kept in contact with me through the day. He sent me a video link of the technician inspecting our vehicle. The shuttle driver were courteous as always
Business response:
Thanks for your kind words. Glad to hear you took advantage of our service shuttle.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.