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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Fantastic experience. Everything went so smoothly and..." Fantastic experience. Everything went so smoothly and efficiently. Everyone was extremely courteous and professional! Would highly recommend Isringhausen auto to anyone in the future! Thanks so much!
Business response:
Thanks for the compliment! We love happy customers.
"The service was quick, efficient, and top notch as usual...." The service was quick, efficient, and top notch as usual. Simply the best in town for many years - the main reason we chose Isringhausen Imports.
Business response:
Thanks for the compliment! Our service team members are the unsung heroes of our dealership.
"Great service and communication. The Volvo concierge..." Great service and communication. The Volvo concierge service where they picked up my car instead of having to drive to the dealership was an added plus !
Business response:
Glad to hear you took advantage of the complimentary vehicle pick-up/drop-off. It's one of the many benefits of Isringhausen's Priority 1 service.
"Outstanding service and attention to my vehicle! Video of..." Outstanding service and attention to my vehicle! Video of the inspection of my car was a surprise but great! Personnel were very nice and helpful, too.
Business response:
Hi, Sue. Glad you had a positive experience. Thanks for the feedback on the inspection videos -- they're a relatively new addition to our service experience.
"Our salesman, Nathan, was very knowledgeable, not only..." Our salesman, Nathan, was very knowledgeable, not only about the Volvo make we selected, but about others we were considering. He discussed specifics of space and amenities with us. We felt we had a friend helping us select which vehicle would best suit us.
Business response:
Wow! What a powerful comment. We'll pass your words along to Nathan.
"Excellent service and customer care every step of the car..." Excellent service and customer care every step of the car buying process. My salesman, Nathan Griffel does an outstanding job of meeting the customer’s needs.
Business response:
Thanks for your kind words. Nathan is one of our best!
"Isringhausen goes above excellent service. Looked like a..." Isringhausen goes above excellent service. Looked like a new car when I arrived to pickup. Car was spotless and even the entire dashboard was dusted! My total cost was less than quoted! They simply are the best!!
Business response:
Thanks for the feedback. Our service team strive to deliver Priority 1 service every day.
"I set up an appt with Mike over the phone for 10 A,M, on..." I set up an appt with Mike over the phone for 10 A,M, on 2/26/21 I was greeted at the door and Matt explained how the process worked. He gave me an introduction to the service lounge. Several times during the service process, Mike and/or Matt came out and explained the status of my vehicle. I was sent a video of the inspection of my vehicle, which I thought was a rather ingenious idea. When my vehicle was finished, my vehicle was delivered back to me washed and ev... read more
"My wife and I have purchased several cars from..." My wife and I have purchased several cars from Isringhausen. We’re always treated well. Our salesman, Mike Custer, let me know about a particular car that would be arriving as CPO used car. When it became available, I contacted Mike and we worked out a fair deal over the phone, as I was out of town at the time.
Business response:
We're glad you found the car that fit your needs. Thanks for your continued business.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.