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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Zach provided his usual thorough and courteous service...." Zach provided his usual thorough and courteous service. Everything was done on a very timely basis and with updated information along the way. The availability of a loaner car was also very helpful.
Business response:
Thanks for the feedback. We're glad you had a pleasant service experience.
"Great and prompt service. Give these guys 10 out of 10...." Great and prompt service. Give these guys 10 out of 10. Frequent calls to update me on the service of my vehicle. They set me up with a very nice Macan as a loaner.
Business response:
Glad to hear you had a positive service experience, Kelvin, and thanks for your business.
"Car was pick and deliveredVedio of car inspection and..." Car was pick and delivered Vedio of car inspection and recommended services Car back as time recommendations Service department can be reached in acceptable time
Business response:
Thanks for the positive review. The technician videos explaining recommended service are relatively new for us, but people seem to like them.
"This is my 5th purchase from Isringhausen. Always..." This is my 5th purchase from Isringhausen. Always impressed with their customer service and attention to detail. Rob landers is the best to deal with as he always goes the extra mile.
Business response:
Thanks, Sarah! We're celebrating our 40th year in business this year, and it's due in no small part to repeat customers like you! We really appreciate your business!
"Very customer oriented. Service Department easy to work..." Very customer oriented. Service Department easy to work with for scheduling appointments. We live 2 hours away and appreciate the use of a loaner vehicle [to shop and eat] while the service is being performed.
Business response:
Glad to hear you're exploring Springfield a bit while you're in town for service. Have you tried a "horseshoe" sandwich yet? They're a local favorite. Oh, and thanks for the great review!
"A first-class operation from sales through service...." A first-class operation from sales through service. Personnel are friendly, accommodating, competent and professional. Facilities are clean with good amenities. I have happily dealt with Isringhausen for many years
Business response:
Mike, thanks for your kind words and for your continued business. It means a lot to us.
"I've been an Isringhausen sales and service customer for..." I've been an Isringhausen sales and service customer for over eight years, with four different Mercedes, BMW and Porsche vehicles over that time period and their sales and service experience is world class. They are friendly, honest and treat everyone with respect and fairness. Gary Rogers and Zach Parrish are both exceptional Porsche service advisors. They know the Porsche line up very well and are great to work with.
Business response:
Thanks, 911+Cayenne Fan. We love all of our brands, but Porsche, as you probably know, has a special place in our hearts. Thanks for your continued business.
"Timely, honest, fair, courteous. This dealer is superior..." Timely, honest, fair, courteous. This dealer is superior in every way. I have been seeing them for over two decades. I have always been treated well.
Business response:
"Timely, honest, fair, courteous." Mind if we use that in an ad? In all seriousness, thanks for your continued business. You, and customers like you, are the reason we're celebrating our 40th year in business this year, so thanks!
"Highly responsive, professional, timely and friendly..." Highly responsive, professional, timely and friendly service. Your service consultants represented Isringhausen well. I will gladly get my 2021 Volvo XC90 service there in the future.
Business response:
Thanks, Eric. And congratulations on your new XC90. If you have any questions about it, be sure to ask your client advisor during your next service visit. Modern vehicles have LOTS of new features, and we want you to get the most out of them.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.