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BMW

4.7

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Location details

200 E Madison St, Springfield, IL, 62702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,151 reviews
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customerserviceadvocate's profile image
customerserviceadvocate 
8 years ago

Geoff Isringhausen and his staff are by far the most competent, most efficient, most friendly, most customer-oriented car dealership I have ever set foot in and had the absolutely pleasure to work with. No, I didn't even buy my MB from them but they went out of their way to take care of my car issue and did it will such ease and professionalism I can't stop gushing over it. I then talked to several people later that day who said the same thing about this dealership. They are doing it right. Is it no wonder, people from all o... read more

offended's profile image
offended 
8 years ago

Run as fast as you to this dealer if you want to buy or have Service work done on your car. I did not buy my MB there and they couldn’t have been more welcoming,more thorough, more efficient and just plain impressive as a car dealership. I spoke with the owner and every single person in that dealership knows how to deliver excellent customer service. This dealer is the model to be held up for all car dealerships on how to run an efficient and great organization.A+++++++. I will be back! 

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Katie62704 
8 years ago

I worked with Scott Sables. He was friendly, great to work with and found me exactly the car I was wanting. He went above and beyond, helping me not only trade my car in but buying another car from me. 

Business response:

Thanks, Katie. Scott is one of our finest sales associates. We'll pass along your compliment to him. 

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Louis Anderson 
8 years ago

Live in Charlotte, NC. Purchased S63 coupe over the phone with pictures and specs provided via email. Isringhausen arranged for delivery of the vehicle and the car was as described, Easy process, highly recommend Luke, Mike and their team. 

Business response:

Thanks, Louis. It takes a leap of faith to buy a car over the phone, so congrats on your boldness. We've been selling cars nationally for decades and try to make the process as painless and worry-free as possible. 

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R S Mitchell 
8 years ago

Rob Landers was friendly, helpful and never pushy. We took our time making our decision, which was quite a bit of time, and he patiently answered our questions. He’s a great person to work with. 

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M & P 
8 years ago

Mike Carver helped us assess if a Certified Pre-Owned Mercedes would be worth traveling to purchase. I found his conversations about the quality and features of their vehicle accurate, the negotiations fair, before traveling to be positive. I found Mike to be straight forward in discussing numbers and his responses to be timely. I would recommend him to a friend and family making a car purchase. 

Business response:

Thanks for your kind words, M & P. Mike is one of the best. We're lucky to have him. Enjoy your CPO Mercedes! 

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John and Jan 
8 years ago

We had a great experience 2.5 years ago when we dropped in at Isringhausen and met Mike Carver. He was exceptionally professional as we test drove numerous vehicles before eventually deciding on our Porsche Cayenne. Based on that relationship and the wonderful loaner service, we returned to add a fun vehicle. Mike (and Jon!) offered many excellent choices and the BMW M6 fit the bill. We couldn't be happier. John Couillard Bloomington 

John and Jan's profile image
John and Jan 
8 years ago

We had a great experience 2.5 years ago when we dropped in at Isringhausen and met Mike Carver. He was exceptionally professional as we test drove numerous vehicles before eventually deciding on our Porsche Cayenne. Based on that relationship and the wonderful loaner service, we returned to add a fun vehicle. Mike (and Jon!) offered many excellent choices and the BMW M6 fit the bill. We couldn't be happier. John And Jan Bloomington 

Business response:

John and Jan, thanks for your continued business! Folks like you are why we recently celebrated our 35th anniversary. Enjoy the M6. If you like sports sedans, it's one of the best. 

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Gingers 
8 years ago

We just traded our 2013 XC60 tonight on a 2018 XC60. Scott Sables worked so diligently and helped us get the best deal. We really appreciate all of his hard work and how personable he was through the entire process. In addition, one of the biggest reasons we wanted to trade here was the outstanding service department. Jeremy Hermon goes out of his way to ensure an easy, worry-free experience. Thanks to all of the Isringhausen Volvo staff! Phil and Ginger Shelato 

Business response:

Phil and Ginger, thanks for the wonderful feedback! Our service department works hard and often doesn't receive the credit they deserve. Enjoy your all-new XC60. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 1,151 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.