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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Almost perfect" We had a lovely time.. compared to all the times we purchased cars, this by far was a great experience. Johnny is great! Mr. Suntrup was great! The manager and credit guy was awesome! We appreciate their integrity. Only thing, we hadn't had the car but a few days, things weren't working properly, I took it in before leaving out of town, they got me in right away. I thought that was great. Unfortunately my experience was disappointing. I felt as if the technician did not believe me, and corrected my wording s... read more
Business response:
Hi Lisa, we're sorry to hear your are experiencing issues. Please keep us in the loop as far as the repairs. If you have any issues, please reach out to Elliot Silk at esilk@suntrup.com.
"Rami, Steven, and Linzie are the best in the business!" I wouldn’t go anywhere else. Best prices, best warranties, and best service. Rami was with me every step of the way, since I first walked through the door.
Business response:
Thank you for your awesome review about Rami in sales & the overall experience you had with us.
"Wonderful experience!" Adam was wonderful!! He treated us like family and went above and beyond for us!! We were buying a less expensive car for our son and we were treated as if we were buying a brand new car! We have never had a better car buying experience!! Bob took the time to try and get us a good interest rate, and did not mind at all when we decided not to finance after all. Steven was very welcoming and friendly. We will definitely be back when we are in the market for another car.
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
"Great service!" u Sturma, AKA the Sturmanator, Lindsay Foster Sr. and Steve Toppins were very nice, helpful and welcoming. Paul spent his evening out in the rain to drive cars to the door until I found the perfect car. I questioned returning to this dealership as I had a bad experience in the past, but I was told that things have improved and they definitely have.
Business response:
Naomi, we cannot thank you enough for giving us a second chance!
"Excellent all around" I bought a brand new X3 from Jhonny at BMW of West St louis and the whole experience was absolutely amazing! We ordered the car and we took delivery after only 4 weeks and it’s absolutely gorgeous! So happy with my purchase!
Business response:
We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again.
"Recall" Had a recall on my car, did not know it would take 2 days. Service Dept manager? Jeff helped make it a perfect transition. He gave me a loaner vehicle, let me return it at a time that fit my work schedule and even personally showed me how to operate it since I had never driven a “push button” start. He was beyond polite and top notch in his customer care service. Very pleased and thankful, he needs a promotion!
Business response:
Missie, we can't thank you enough for your kind words about Jeff and our service department. We know recalls are an inconvenience, but we take the time to make sure your vehicle is repaired properly. It is great to hear Jeff made the transition easy!
"See Veronica, super sales lady. " Veronica was so helpful. I feel she got me the best price possible. Brent also was so friendly, was so laid back and common sense and he too made me feel like the best possible deal I would get.
Business response:
We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.
"Leasing X5" I had an excellent experience with BMW of west county and especially Rami is excellent. Very professional and worked with me to get what I wanted. They make sure they are giving you best possible price too. Highly recommend BMW of west county and Rami Ramadan.
Business response:
Our team works hard to make sure every customer leaves happy, and we're trilled to learn you experience reflected that.
"Never expected to walk out with a new BMW but so glad we did" The entire sales team made our buying experience smooth and easy. They were friendly and professional and very willing to work with us. Love our new car!
Business response:
We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.