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BMW

4.8

About this business

Location details

14417 Manchester Rd, Manchester, MO, 63011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.83,535 reviews
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regina.taylor421's profile image
regina.taylor421 
6 years ago

"Mike K was great!" Thoroughly enjoyed working with Mike and the team at BMW West County! I didn’t feel pressured or rushed and they were very clear and descriptive about the process and working in my budget. Mike and Bob went above and being and were flexible and accommodating! 

Business response:

We appreciate your feedback and are happy to hear that our team was able to meet your needs. 

Jeff26's profile image
Jeff26 
6 years ago

"Found my dream BMW!" We keep our cars a long time so we don’t shop for a new one very often. I actually hate the process. Brandon did a great job making it painless. We ended up with the perfect car. 

Business response:

Feedback from you is one way we know we are achieving our goals. 

YBN DC's profile image
YBN DC 
6 years ago

"Happy Customer!" I had a great experience purchasing a new BMW 640i GT. My salesman, Brandon was awesome in helping me navigate the rather unusual purchase from another state. I found the vehicle at BMW West of St. Louis, but live in Minnesota. Brandon immediately said, no problem and handled the entire process as if I walked into the dealership. His excellent customer service and prompt communication made everything happen seamlessly. I would definitely go back here for future vehicle purchases. Satisfied customer! 

Business response:

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at BMW of West St. Louis. 

james.lebovitz's profile image
james.lebovitz 
6 years ago

"Outstanding." Rami did a great job. He worked closely with me to get to a deal that worked for me and for him. Thanks very much. 

Business response:

We're glad to hear Rami took great care of you, thank you for your business and your feedback! 

Ricardo's profile image
Ricardo 
6 years ago

"Excelent service" I want to thank BMW of West St.Louis for their excellent costumer service. My sales representative Mike Kuhlmann was exceptional. Also, I would like to recognize the finance Bob Whay. I live in SC, and they made the transaction smooth despite the fact that I live in a different state. Thank you again for your service! 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time! 

SAW Review's profile image
SAW Review 
6 years ago

"Great experience from beginning to end!" Overall great experience with Brandon and Bob! Very informative throughout the entire process. Both Brandon and Bob were accessible when questions needed to be answered. I look forward to potentially going back for another BMW purchase in the next 4-5 years. 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

bmwforus's profile image
bmwforus 
6 years ago

"Excellent!!" An excellent experience overall. Best BMW dealer for miles you can find. Mike Kuhlman was fantastic and amazing to work with. A no pressure environment 

Business response:

Customer service is our #1 priority and we thank you for recognizing our efforts. 

justmarlyse's profile image
justmarlyse 
6 years ago

"professional first class friendly service " We both would love to buy again from Bmw in west county and look forward to working with you in the very near future A+ from start to finish. 

Business response:

We truly appreciate the opportunity to earn your business. 

BethB's profile image
BethB 
6 years ago

"Superior service at BMW of West County" A big shout out to BMW of West County! I purchased my pre-owned BMW there on Friday 8/2/2019 and had a fantastic experience with my salesperson, Jhonny Polo. Jhonny was well-informed on all of the features of my vehicle and took time to go over them with me. His straight-forward sales approach is a breath of fresh air in an industry that can be less than forthcoming. I never felt pressured, and was treated with respect and warmth. Bob Quay in financing is also a great asset to their t... read more

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,535 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.