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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Great buying experience!" Mike Kuhlmann was terrific - very professional, responsive, and pleasant to deal with. I would highly recommend working with Mike for a new BMW purchase. Trade in process was also very smooth.
Business response:
Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
"Everyone was helpful" Veronica Tran was so helpful in helping us to consider our needs while listening to our wants. Everyone we met were nice, friendly and offered to provide any information we needed. Even though we chose a different brand this time we will consider BMW West County in the future.
Business response:
Customer service is our #1 priority and we thank you for recognizing our efforts.
"Highly Recommend!" Fantastic customer service and great prices! Rami at BMW of West St. Louis made the process of buying a new vehicle easy and fun! We will be back in the future!
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
"Amazing customer service" I started my car searching process at a local dealership that had multiple luxury brands because I thought that was convenient. Let me tell you, convenience isn’t everything. After leaving frustrated with their lackluster customer service I took a break from my search. A couple weeks later I decided to try BMW West St Louis. Best decision ever!! Veronica Tran eagerly greeted us on the lot & began asking questions about what WE wanted in a vehicle & then thoroughly explained each & every detail of t... read more
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
"Happy with our BMW X3 series," We are glad we chose BMW of West St. Louis. Sales advisor Rami Ramadan was knowledgeable and made our buying experience satisfying and easy. We are happy with our decision to purchase a new BMW X3. It has all the features we were looking for AWD, driver assistance package and performance and handling.
Business response:
We hope you enjoy your new vehicle for many years to come!
"Easy going hospitality " Our day started out rough due to an error in communication that our assigned Client Advisor had no idea about. Once the issue was resolved, our assigned Client Advisor Linzie Jr. Foster was amazing!!! Which made the rest of our buying experience for my two daughters a fun & enjoyable process. We drove in, in one vehicle & left with three. MOSDEF will recommend the Craig Suntrup Family dealerships to our family & friends!!!
Business response:
Thank you for the review and recommendation. We appreciate your business!
"I recommend this dealership it has excellent services!" Because it was exceptionally good. From sales through administration was no problem. Very short delays during my stay. They let me have a car for lunch while the automobile was getting ready. Thanks to all.
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
"Excellent experience for an out-of-state buyer" I had a wonderful experience dealing with Linzie Foster Jr. and the BMW of West St Louis for my BMW X7. As an out-of-state buyer, I took care of most of my questions and negotiations by email and phone. Linzie Jr was always extremely professional and honest. When he was busy, the responses could take some time, but he always came through. He really listened to my requests and did everything necessary to take care of them. My visit to the dealership was fast and efficient. All ... read more
Business response:
We appreciate your business and we look forward to a long relationship with you!
"Great Experience" Mike Kuhlman was fantastic and made the buying experience very easy. Handshake to handshake took four hours... drove home in new car. Love the car.
Business response:
Thank you so much for your positive comments about Mike and our dealership, and congratulations on your new car! We're glad to hear we delivered such a great experience.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.