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14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Had a great experience buying from out of state" I bought a pre-owned vehicle from out of state. Adam was great to deal with. He was responsive and extremely helpful. Any questions I had he was quick to respond with an answer, picture or video. It made buying a car from 900 miles away sight unseen more comfortable. In the end I got exactly what I wanted at a fair price. What more do you want?
Business response:
We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again.
"Excellent experience, Jhonny Polo was so knowledgeable." I bought X5, it was smooth and fun experience, I am so happy with my new car, people were very friendly, specially Jhonny Polo who was so knowledgeable and informative, helped us a lot to find the best fit for our need, and kept the process so easy, thank you so much Jhonny.
Business response:
Jhonny is a great asset to our team, thank you for your feedback and your business!
"Positive vehicle buying experience " This was a good car buying experience. Veronica Tran is a knowledgeable sales person who helped us make a good decision replacing our 10 year old car. This is my 6th BMW (the 3rd from this dealership). Looking forward to all the great miles ahead.
Business response:
Thank you so much for your positive comments about our dealership, and congratulations on your new car! We're glad to hear we delivered such a great experience.
"Test drive x3" I went in to test drive a x3 bmw suv. Veronica was the only one that greeted me, and was the sales rep that showed me the suv. She gave a detail showing of the suv. Unfortunately the suv wasn’t the right fit for me at the time. But if I were to purchase a car in the future, or know of someone who is buying a bmw than I would recommend Veronica as the sales rep. Thanks.
Business response:
Thank you for the great feedback, we hope to be of service to you soon.
"Wonderful Experience" We had a wonderful experience at BMW of West St. Louis. Rami Ramadan and Steve Toppings are the best. Very helpful, knowledgeable, friendly, and down to earth team. Great job guys!
Business response:
Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
" Easiest Car buying experience I’ve had" Mike and the finance guy Bob and the owner is some of the nicest real down to earth people you will want to meet and make your car buying experience as easy and stressfree highly recommend visiting them and give them a try
Business response:
Thank you for your awesome review about our team & the overall experience you had with us.
"Outstanding Customer Service!!! " Steve Toppins is ALWAYS my go-to guy when it comes to buying a car. I followed him from the previous dealership he worked at for many years because he’s that good!! All the vehicles we’ve bought have been through him because he truly and genuinely wants the best for you. He doesn’t pressure you to buy the most expensive or leave your comfort zone, and he caters to your needs and requests. very diligent and a blast to work with! The paperwork process can be stressful but he explains everythi... read more
Business response:
Thank you for your business & thank you for sharing your wonderful comments about Steve!
"Professional, courteous and customer focused " The team at BMW of West St. Louis was top notch in my opinion. From my first interaction with Veronica and Kyle through negotiation and trade in with Brent and financing with Bob the Suntrup team was informed, open to questions, wanted to get the deal done and expedited the paperwork process.
Business response:
Thank you for the review and recommendation. We appreciate your business!
"Great experience " Rami was great he was patient and made sure it was what I wanted. He treated me like a person and not just a sale. Thank you for everything for now on I will always work with him.
Business response:
It is wonderful to hear that Rami made your visit with us fantastic.
BMW has a 4.8 star rating with 3,535 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.