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BMW
- Automotive
- Bluffton, SC
About this business
Location details
1230 Fording Island Road, Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Above expectations! Hilton Head BMW provided service on my 430i today. Replaced original tires with same . I could not be happier with my experience. Beth Smithson was my service advisor and she arranged for a loaner, texted me with updates , sent videos of the inspection that was performed, and notified me when the work was completed (earlier than promised!!!)
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Exceptional customer service I always receive top notch service from Hilton Head BMW . Today my service provider was Jacob Walker. Jacob was extremely polite and knowledgeable about the service my car needed. He took the time to clearly explained what I needed and why. Also I love how service oriented he was. Car was washed as too !!!
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Excellent service My Z4's transmission error light has been popping on. Another mechanic looked at it and could not figure it out and thought I need a new transmission (18 yr old car but only 35K miles.) I took it to this dealership for a second opinion. They quoted me a two hour service fee, which would be applied to any repairs if I needed it. When the car was ready, they charged me only one hour since that's all it took. That is honesty right there! Then they said that the transmission is fine, but I may need another sens... read more
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Thanks for saving our vacation! Needed our X3 repaired while on vacation and was helped by Jacob Walker! Kept us updated on our repair and was able to get the car back mid week!! Great place and service! Jacob was wonderful to work with too!
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Flat tire Went to HH and got flat tire. BMW service was awesome and got me up and running again very quickly
Business response:
We're so glad we were able to service your vehicle and fix your tire so that you could be on your way!
They get it done We moved here ten years ago from the Northeast and HH BMW is my go to car dealer. We have purchased and/or leased about six vehicles from them. The faces are friendly and familiar and it's rare but nice when any retailer knows you by name when you walk in. They are well trained, knowledgeable and get the job done without being aggressive. My sales person was Margarette and she was very patient and accommodating. Steve the manager always finds a way to get a deal done for me. Thank all of you for another grea... read more
Business response:
Thank you Mark for your kind words for Margarette and Steve! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your continued business and look forward to your next visit!
Exceeding Expectations First service visit at HH BMW. Very nice waiting area. Service desk anticipated my arrival and scheduled times were met. Videos of technicians work was impressive. Waiting time was very reasonable.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Superior Service! Making on-line appointment extremely easy. Brought car in for annual maintenance and requested additional inspection of lights. Jacob Walker was extremely pleasant and had all of my vehicular concerns addressed. Waiting area was comfortable and clean, with coffee and snacks. This service took almost two hours, so plan accordingly. Very pleased and highly recommend.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Sale WITH A SMILE I had the pleasure of working with Enrique Duran. He was knowledgeable and well versed in the product he sold me. I’m excited with my new BMW X.3 I would highly recommend Enrique to anyone who is in the market. He a true gentleman with an “honest smile”. MK
Business response:
Thank you Michael for your kind words for Enrique! We are thrilled that he provided you with a great car buying experience. Congratulations on your new X3!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,052 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.