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BMW
- Automotive
- Daytona Beach, FL
About this business
Location details
1050 N Tomoka Farms Rd, Daytona Beach, FL, 32124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I stopped in at Fields BMW with my fiancée to test drive a new 2 Series and 3 Series BMW. I am in the market for a new car since the transmission is going on my 2008 Infiniti G35x. I happened to mention I was visiting FL from out of town (Phila, Pa). I spoke with a salesman named Tom. I told him I was interested in the 228 or 235. Tom went to see if they had any in stock. After about 10-15 minutes he returned to inform me there were no 2 Series in stock. I then asked about a 320 or 328. He left again to go find a 3 Series fo... read more
Business response:
Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. I apologize that you had this experience and behavior like this is not tolerated at Fields BMW or within the Fields Auto Group. We've taken the necessary measures to ensure that this doesn't happen again and I encourage you to contact me directly. I will be happy to do my best to turn this situation around for you. You may reach me by phone at (386) 274-1200 or via email at smcdonald@fieldsa... read more
My husband went to Fields BMW in Daytona Beach, Fl today to purchase either a used BMW or to take advantage of their $4000 down, $329 a month advertised lease terms. We live in St. Augustine, Fl. After deciding on a new 2014 BMW, they told him that the $329 a month was a beginning amount. The BMW he was thinking of leasing would, of course, be much more! My husband asked this salesperson to show him where the fine print was that had "starting from" in the advertisement. The man could not produce such stipulations. This is FA... read more
Business response:
Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. We apologize for any inconvenience this error might have caused. The error was due to a glitch with our website vendor, who inadvertently placed the manufacturer’s ad on a handful of vehicles to which it did not belong. This error has been corrected by our website vendor. While we make every effort to present information that is accurate, errors may appear from time to time. However, it is b... read more
After being quoted a price for repairs to our 328 convertible & a two day service time we have had the price raised three times in the two *weeks* they have had the car. While the price is important, more important is the inconvenience & fact that they weren't honest about the repairs. Had they trusted us with the truth & the facts we would have been responsible for added expense & delay. At this point we are $1200 over the original quote, two weeks into a two day repair, terribly inconvenienced, & the car isn't fixed. With ... read more
Business response:
I apologize for the poor customer relations and would like to discuss further if possible. I would be glad to review your history and try to help if it's not too late. Please contact me at 386-274-1200. Sincerely, Bill Butler, General Manager (william.butler@fieldsauto.com).
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,750 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.