BMW

Michael 

on DealerRater

7 years ago

I attempted to buy a car here. I started off the purchase experience with telling them I did not want to play the no more games to car dealerships play. They assured me they would not. And then they continued to play every game imaginable I know they are in a profit making business, but they would not budge to a reasonable price in my opinion. The reason was they told me they specifically bought that car for a “good“ customer. If that person such a good customer, why are they selling me the car? So either they lied to me, or... read more

Hao Chih Hu 

on DealerRater

7 years ago

THIS DEALERSHIP DO NOT TAKE RESPONSIBILITY OF WHAT THEY DID!!!! Recently, I took my vehicle to Daytona BMW Dealership for service with regards to some transmission issue, I was lucky enough to work with one of the nicest service advisors I met around the BMW dealership, Jason. When I took my car in, they did a thorough check with my transmission and found out the transmission fluid was low. I then told Jason to go ahead fill it up. Before I dropped my car in with Jason, I SPECIFICALLY told Jason, DO NOT WASH THE CAR, I just ... read more

Not happy 

on DealerRater

7 years ago

My BMW 5 series was in the possession of BMW for 10 days for needed repair. When I finally picked up my car I noticed a loud noise coming from the right AC vent as I was driving home. I was informed by the mechanic that a rodent ate through the filter. When I informed Patti (my service rep) that I never had that issue prior to bringing my car in for service, she had the audacity to say “perhaps it occurred at my home or work place”. I park my car in a garage at both places, I absolutely do not have a rodent problem at home a... read more

Dr. Ali 

on DealerRater

7 years ago

So I inquired about a used car last night and a sales person " George" called me this morning, I could not receive the called at that time and called him back a few hors later to inquire about used BMW 335i. First thing he mentioned, let me check if the vehicle is available, Okey, then he said yes it is available, So I asked him 3 question 1) Out the door price of this car? His Response: I am not sure I have to check with another sales guy and I will get back to you. 2) What is your policy about " Pre-purchase inspection? Hi... read more

Daytona 

on DealerRater

8 years ago

Went in to an oil service Got a call upselling me on my service advising of my need for tires - none of which need to be done immediately.. Would have considered replacing the one that needs replacing earliest were it not for the cost of the accompanying wheel alignment that was truly ridiculous Went elsewhere to have the work done 

Terry 

on DealerRater

8 years ago

Salesman Michael was truly a gentleman and one that I would ask for time and time agaiin, Other salesmen could learn from him. Tim is your ace, one word describes him-amazing!!!! 

Diane Welch 

on DealerRater

8 years ago

Recently I purchased a pre-owned 2008 BMW locally. Due to the age of the vehicle there were some technical problems. I brought the car to Fields BMW where I was treated with kindness and respect. The technicians checked the car over and the Service Manager checked the make and model of my new treasure to discover that there were two re-call items that had not been addressed by the previous owner. Appointments were made on the spot to correct the problems and keep me safe on the road. In addition, when I brought the car in fo... read more

amskay87 

on DealerRater

9 years ago

I bought a brand new 2016 3 series on June 18th 2016... July 20th (2nd car purchased from fields) and I find out the dealership still has not secured financing after and decided to run my credit again a month without even asking me ?!? The one call back I did get where I told them if I didn't get some answers I was going to drop it off and forget the entire thing they told me It would be considered a voluntary repo and they would try and contact the finance company again and call me back... Here it is Aug and I still have th... read more

BMWx6 

on DealerRater

9 years ago

I bought bought an used 09 BMW X6 from here and had problems after problems they did not check the cat completely before selling it and had to replace the whole Ac system, tires, navigation/computer system and the extension tanks was leaking, on top of there were a few gaskets in the engine that are leaking. The services provided by this dealer was horrible and the car looked good and that's it, everything else has problems after problems. Lesson learned I guess??????!