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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Dexter Evans's profile image
Dexter Evans 
7 years ago

John Stout was awesome! John Stout did an incredible job of getting me in and out without sacrificing important details. He did a wonderful job! 

Business response:

Dexter, it's great to hear you enjoyed working with John! If there's anything further we can do for you, we are happy to help! 

Kimberly Logan's profile image
Kimberly Logan 
7 years ago

Mike Alwin in the Service Department Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits! 

Eric Thaviphon's profile image
Eric Thaviphon 
7 years ago

service took my car in for oil change. Alex flynn did a great job and made my experience painless. great service and would definitely schedule my next visit with him. 

Business response:

Eric, we are very happy that Alex provided you with a positive service experience! We look forward to your next visit! Take care! 

Victoria Flinn's profile image
Victoria Flinn 
7 years ago

Maintenance What a tremendous place to have my vehicle serviced at. Love the thouroghness and explanation that Alex Flinn provided. Would definitely bring my 5-series back next service. Thank you. 

Business response:

Hi Victoria, thank you so much for your positive comments about Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Troy Monroe's profile image
Troy Monroe 
7 years ago

Jeff H. Service Advisor Jeff is always a pleasure to work with. He takes the time to explain what is going on with my car and services needed. 

Business response:

Troy, we're happy to hear you had such a positive experience with Jeff! We are pleased to hear that he provided you with excellent service. As always, we cant wait to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Ed and Bonnie M's profile image
Ed and Bonnie M 
7 years ago

pleasant buying experience I just purchased Porsche Macan s from Bill Jacobs bmw, after a week of agony from 4 other dealerships... I found a pleasant, no brain damage place to buy a car ! It started with Khalil ( who did a great job ) ,Greg in the internet department ( also a great job ), and ended with Mike the sales manager who worked with me and made my deal happend ! All did a great job ! And don't let me forget Daniel ( the car porter ) Who also did a great job and real nice kid ! So thanks to all and if there is ... read more

Business response:

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

JC's profile image
JC 
7 years ago

Service Visit I have visited for service on several occasions. Staff has always been extremely pleasant and helpful. Quality of the work has been very good. 

Business response:

Hello, thanks for your praise and kind comments about our team. Please reach out to us if there is anything else we can do for you! We hope you have a great day! 

Tiara Bishop's profile image
Tiara Bishop 
7 years ago

Customer service Jeff really made sure he contacted and kept me updated about the details of me car. It was also was fast process. They were really helpful and have great customer service. 

Business response:

Tiara, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Hilary Bergamini's profile image
Hilary Bergamini 
7 years ago

Great Always fast friendly and very personalized service! 

Business response:

Hi Hilary, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.