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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Brought my vehicle in for service. Alex Flinn my service advisor was able to find the problem and was able to assist me with no effort. Very informative and kind. I will definitely be back for my next service visit.
Service visit Came in for service on my BMW 430. Alex Flinn was my Advisor. It was a great service experience. Always happy with the dealership and employees that work there.
Bill Jacobs BMW I came in for a recall item and was in and out when promised. Jeff Hulsebus, the service advisor was very friendly and helpful. A painless experience! I recommend Bill Jacobs BMW.
Business response:
Hi William, thank you so much for your positive comments about Bill Jacobs BMW! We look forward to your next visit! Take care!
Service Jeff H is professional & it's always a stress free experience. Repairs & service are completed timely & correctly.
Business response:
Betty, thank you for your kind review; we are happy to pass along your comments to Jeff! If you're ever in need of more help, please let us know!
Service Alex Flynn was very personable and was exceptional during my visit. Great service department and the facilities are very nice. My first experience at a dealership that I don’t feel pressured.
Boll Jacobs BMW Service Excellence Mike Collins is an exceptional service advisor. Great knowledge base,Gracious service and on point communication, wrapped in a beautiful facility that clearly places the customer at the center of their mission!! Can not recommend highly enough.
Business response:
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Mike. Have a great day!
Service Visit Came in for a service.It was a great experience thanks to John Stout. Will recommend to friends
Business response:
Xuechao, we are very happy John could provide you with a positive service experience! Thanks again for the recommendation, and have an amazing day!
Great customer service! Thanks Mike Collins for the great service. He has always been great and very professional! Always makes us feel at home and we are always very satisfied with his customer service! Highly recommend Bill Jacobs and highly recommend Mike Collins!!
Business response:
Thank you for sharing your response to Mike's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit! Take care!
Friendly and Professional Customer Service! We have been coming here for a while and have always been ty happy with their customer service and quality of work. Mike Collins is very friendly and professional and has always treated us with respect and made our experience there satisfactory! Highly recommend them and definitely recommend Mike for all your service needs!
Business response:
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.