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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
No sales pressure, Great buying experience Kelly was our sales agent and was very nice to work with. She did not pressure us into buying anything extra. Mike the manager got us a great deal. we had to custom order to include stop and go option in our BMW X3.. Bill Jacobs was able to get it in 6 weeks delivery. During finance sign-off we were offered couple of extended warranties, since we had a recent issue with one of cars, we did signup for them (after thought we cancelled them, no pressure from dealer to change our mind).... read more
Business response:
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Highly recommend Nothing but great service here ... whether it was buying my car last year or regular service appointments. Jeff H. in service is awesome! Always so helpful and keeps me up to date on my vehicle.
Business response:
Emily, reviews like this give us motivation and help us ensure we provide high-quality care! Please don't hesitate to reach out to us if there's anything more we can do!
Service and repairs Mike A is the best at Bill Jacobs BMW. I know I’m in good hands with Mike A. He never lets me down and makes sure all my service needs are met with each visit. Thanks Mike A and Bill Jacobs BMW
Business response:
Stella, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Straight to the point I called in about a vehicle I saw listed on Cars.com. I was put in touch with Nestor, who was able to answer all of my questions about the vehicle, and negotiate a final purchase price before i even stepped foot in the door. This saved me loads of time and aggravation, and made this buying experience efficient and very satisfying. I’d recommend this dealership, and especially salesperson Nestor Rodriguez.
Business response:
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
Easy as always Service always makes it easy. As a busy person it means the world to me. Great job again.
Business response:
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bill Jacobs Bmw Mike Collins Thanks Mike Collins for the 5 star service. Every time I bring my car in you find the time to take car of me and you make me feel like a friend. Keep up the great work
Business response:
It is great to read such wonderful comments about your experience, Brian! Thank you so much again for your feedback! We hope you have a great day!
Service review Came in for service on my car with Mike Alwin, he was very helpful friendly and knowledgeable. I will highly recommend my friends and family to Mike Alwin and Bill Jacobs.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Daniel dolce Daniel dolce excellent sales person did a fantastic job selling us our car.
Business response:
Hi Hunter, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Bill Jacobs Review - TW Dealing with the Bill Jacobs BMW dealership and Mark Graffagna in particular is always an easy pleasurable experience. They are honest, accommodating and knowledgeable.
Business response:
Hi Terry, thank you so much for your positive comments about Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.