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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Abe Guzman's profile image
Abe Guzman 
7 years ago

Mo Ali Mo was awesome! He was very professional and always helps me when I need it. Always goes above and beyond. I was not going to buy another bmw but now because of the service I will definitely. Top notch service. 

Business response:

Abe, thank you for your kind review; we are happy to pass along your comments to Mo here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Ed's profile image
Ed 
7 years ago

Excellent dealer - highly recommended! I bought a used car for my son at Bill Jacobs BMW. My salesman, Jake, was both very professional and helpful. An excellent car at a great price and a stress-free buying experience! 

Business response:

Hi Ed, we are very happy to hear that Jake was able to provided you with such a positive car buying experience! Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care! 

Viraj Patel's profile image
Viraj Patel 
7 years ago

Mo Service Advisor I recommend Mo in service for all your vehicle’s needs. He is patient, attentive and takes the time to address all your needs, leaving you with a very favorable impression of the dealership he represents. 

Business response:

Viraj, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Maryam A.'s profile image
Maryam A. 
7 years ago

Mr. Mo Ali Service Advisor at Bill Jacobs BMW Mr. Mo Ali was very polite and cordial during all interaction. Very impressive dealership with customer service second to none. Mr. Ali is a fine representation of your dealership. Keep up the great work! 

Business response:

Maryam, thank you for your kind review; we are happy to pass along your comments to Mo! Please don't hesitate to reach out if there's anything additional we can do for you. 

Shonda Lovejoy's profile image
Shonda Lovejoy 
7 years ago

Jeff Hulsebus is the man!! As Always Jeff took care of my car. Top notch customer aervice. 

Business response:

Shonda, we are glad to hear you always enjoy working with Jeff! Until the next time we meet, take care! 

Mathew raphael's profile image
Mathew raphael 
7 years ago

Service Alex Flinn was my Advisor today and was able to get my oil change performed quickly. Great service and will be back to have my brakes replaced. Would recommend this dealer to anyone. 

Business response:

Mathew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We can't wait to see you again, have a great day. 

Janet's profile image
Janet 
7 years ago

Great Customer Service by Moe I had a great experience and also grateful for Moe’s professionalism and great customer service. Answered all my questions and concerns. I will be coming in and seeing Moe going forward. 

Business response:

Janet, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. 

Luke Anderson's profile image
Luke Anderson 
7 years ago

Mo the Service Advisor Mo was great. Very personable and easy to deal with. Made my trip to Bill Jacobs BMW an ease. 

Business response:

Hi Luke! We're so happy we were able to help you out! We hope to see you soon! 

Jose Rubalcaba's profile image
Jose Rubalcaba 
7 years ago

Great customer service Was there to get my tires looked at and MO was the one that helped me out. I gotta day that Mr. Mo has great customer service and was very professional. I just wanted to thank MO for helping me out during my visit. I will definitely be coming back for all my vehicle repairs. 

Business response:

Jose, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.