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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Stella's profile image
Stella 
7 years ago

Service Mike A always takes great care of me and my X5 at Bill Jacobs BMW. Thank you for the expert care and always being on top of your game!! 

Business response:

Hi Stella, we are very happy to have provided you with such a positive experience! We hope to see you soon! 

Donny Sidhu's profile image
Donny Sidhu 
7 years ago

Amazing dealer with great service staff Bill Jacobs BMW is a great dealership, I always feel welcomed coming here for service, Jeff. H has been my service adviser for my past 3 BMW's and hes always been polite and informed me every step of the way on what was happening to my car. 

Business response:

Hi Donny, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

FGuard's profile image
FGuard 
7 years ago

Service John Stout is a great service advisor. Efficient and didn’t push for any additional services beyond what I wanted. 

Alex's profile image
Alex 
7 years ago

Spectacular New Car Buying Experience NIck Pandola was outstanding. Buying a cars with him for 20 years and each time I buy it has been a great experience. Takes the stress out of new car buying. 

Business response:

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help! 

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Timothy Frank 
7 years ago

Mo Ali Service Advisor Mo is consistently great whe it comes to customer service. Always pleasant and very courteous. Makes my visit a pleasure. Keep up the good work Mo! 

James Herring's profile image
James Herring 
7 years ago

BMW Dealership Excellence Mark Graffana and Rob Trax made the entire buying process easy and mutually beneficial. 

Business response:

Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help! 

Candace's profile image
Candace 
7 years ago

Buying a used car Our visit was quick and easy and Jake was very professional and helpful. My husband was wanting a specific SRT Crossfire and this dealership was worth the drive from Nashville, TN. 

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David 
7 years ago

Service as it should be I purchased a used Range Rover from Bill Jacobs Mini years ago and the experience was very positive throughout the buying process and the follow up from the "we owe" service. Approximately one year ago I purchased a used BMW X5 from a different dealership and was reminded what it was like to work with people who do make customer service a priority. My check engine light came on and immediately knew where I was going to go for service, I called and was able to book a same day drop off with a loaner. My... read more

Praveen Bharathi's profile image
Praveen Bharathi 
7 years ago

ElectricBeamer Enjoy going out Bill Jacobs BMW. The response is timely, prompt and very welcoming. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.