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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great Buying Experience Nester was the perfect balance of being attentive while not pushing. He was very polite, courteous and friendly to both the adults and children in our party. The facility was extremely clean, modern and welcoming. The entire staff at the dealership was friendly and helpful.
Business response:
Annemarie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thank you and we hope to be of service to you again!
Service Department - Mo Mo was very helpful in getting our car serviced at a reasonable price.
Business response:
Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you're ever in need of more help, please let us know! Take care!
Great service with Jeff Hulsebus Work completed at price quoted, on time, nice loaner, everything explained.
Business response:
Bill, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! Take care!
A very satisfactory experience I purchased a non BMW used car at this dealership by trading in my non BMW auto. I searched for a specific car for over six months and finally found this one on Cars.com at this dealership. Having some additional questions about this car I called them and spoke to Kelly Donku. She was knowledgeable about this car and answered my questions professionally and patiently. If she didn't know an answer she would call the dealer of this brand and get back with me. This went on for about two weeks... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Daniel Dolce Incredible experience with Daniel! A true pleasure to work with!
Business response:
Steve, reviews like this give us motivation and help us ensure we provide high-quality care! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
Exceptional experience Mike and Jeanine are always fabulous to work with. Their customer service is outstanding. A great experience!
Business response:
Michele, we are pleased to hear our staff always take such great care of you! Until the next time we meet, take care!
Daniel Dolce was the best! Daniel Dolce was patient and helped me find the best car at a deal that I was happy with as well. I had some credit issues that he was able to work with and I never felt rushed or that he was only concerned with selling me a car, I felt he really cared about me and wanted to really help me! When your ready for a new or pre owned vehicle you have to ask for Daniel Dolce, you will very happy you did!
Business response:
Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
Great car buying experience Very nice modern dealership. Nick Pandola did a great job answering all the questions and made car buying experience very pleasant. Highly recommended.
Business response:
Paul, we're glad you had such a wonderful car buying experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Client Jeff is always super gracious, helpful and trustworthy. I appreciate his excellent judgment & guidance.
Business response:
Rosemary, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.