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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Chris Newberry's profile image
Chris Newberry 
7 years ago

Great experience It was great Mike Alwin help me with all my issues an it like he new his stuff. Would definitely come back again 

Business response:

Chris, we are happy to hear that Mike was able to provide great service to you! Thank you and we look forward to your next visit! 

Chris Newberry's profile image
Chris Newberry 
7 years ago

Bill Jacobs Service Mike A in service always takes great care of me and my service needs,highly recommend seeing for any service needs at Bill Jacobs. 

Business response:

Chris, we are happy to hear that Mike was able to provide great service to you! Thank you and we look forward to your next visit! 

Alex Bedon's profile image
Alex Bedon 
7 years ago

Alexbedon28@icloud.com This dealership was top notch! Nestor went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Nestor Rodriguez to anyone who is looking for a new or used vehicle at Bill Jacobs in Naperville. 

Business response:

Hi Alex, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Tom Engler's profile image
Tom Engler 
7 years ago

Best customer service in the business I have my BMW in at Bill Jacobs for service today after a perfect storm of problems yesterday. They had my car towed to the dealership yesterday evening, they had it fixed before noon today and they were super professional about the whole issue. Jeff H. In-service is about the best consultant you could find. Very caring individual. A great representation for Bill Jacobs..😁 

Business response:

Tom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Take care! 

J. Sinkovits's profile image
J. Sinkovits 
7 years ago

Great service! John Stout, my service advisor, always take such great care of me and my car. Thank you, John! 

Business response:

Hi, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again! 

Mrs. See's profile image
Mrs. See 
7 years ago

Car Service Overall I am satisfied with the service this time. 

Business response:

Hi, your satisfaction is our top priority. Thank you and we hope to be of service to you again! 

Oscar Segura's profile image
Oscar Segura 
7 years ago

Bmw service Great service. Would recommend Bmw drivers to got to this dealership. 

Business response:

Oscar, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! Take care! 

mrs sandra's profile image
mrs sandra 
7 years ago

sandra everything was perfect and very professional .Nicholas was great am very happy with my car and with the deal i got 

Business response:

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! 

Juan Zapata's profile image
Juan Zapata 
7 years ago

Bmw M2 It was a good experience overall, sales person was helpful, I was really happy with the service department with their attention to detail, making sure my new car was in perfect condition to be delivered. 

Business response:

Juan, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.