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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Quick and easy...............................👌🏽👌🏽
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Michael Alwin in Service Mike Alwin in the Service Department always takes great care of my vehicle every time I bring it in for Service. He always makes sure everything gets taken care of during the Service visit. Thank you !!!
Business response:
Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Mike A. Very professional with great customer service skills. Very attentive to customer needs
Business response:
Janet, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to see you soon!
Service Mike Collins always takes great care of me! Love this dealership.
Business response:
Dawn, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Take care!
Kimberly Logan in Service I dealt with Kimberly in getting my oil change and she pointed out that there was a recall in my vehicle that needed to be taken care of as well. She let me know that it would take a little bit of time to get done, so she ended up putting me in a vehicle to take for a bit, while that got done which helped me out significantly, not to mention saved me a trip back to the dealer to get that recall done. She is top notch and a asset to the service team.
Business response:
Mike, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
Kimberly in service Kim was a pleasure to work with. She was very knowledgeable and attentive during the whole process. Everything went better then expected! Thank you Kim!!
Business response:
Cristina, thank you for the high star rating! We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Kimberly in Service Kimberly was tremendous help and reminded me why I love Bill Jacobs.
Business response:
Brittnay, we are so happy to read such a great review about Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
Kimberly Logan service I bought my car at Bill Jacobs and my service advisor Kimberly Logan help me a lot. She explained everything with warranty and what was covered with my car. I left happy knowing I was in good hands.
Business response:
Brenda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service Experience Great experience with Jeff Hulsebus. My car was properly inspected and serviced. Highly recommend Bill Jacobs BMW. Will definitely be my new spot to service my car.
Business response:
Hello Salvador, we appreciate your great review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.