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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Gianni Morrone's profile image
Gianni Morrone 
7 years ago

5 Star Service Jeff H. was extremely helpful and kind throughout the whole process. 

Business response:

Gianni, we are pleased to hear that Jeff was able to provide great service to you! Thank you, and we look forward to your next visit! 

Art Kremer's profile image
Art Kremer 
7 years ago

Kimberly in service I brought my vehicle in for service after recently purchasing it and the appt process was easy and the same day service was greatly appreciated. Everything was great. I will be back to see Kimberly. 

Business response:

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Louis Morneno's profile image
Louis Morneno 
7 years ago

Kimberly service department I came In a early for my appointment and Kimberly took me in and got me out earlier. Good to miss rush hour traffic!!! 

Business response:

We're so glad that Kimberly made sure everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do! 

MelissaM's profile image
MelissaM 
7 years ago

Attorney Buying a car at Bill Jacobs BMW was a great experience. The level of customer service was outstanding. Josh Schneider was terrific and took his time to make sure I got in the car that I really wanted. Everything about the dealership from the show room to the staff was A+++. I will definitely be frequenting this location for future cars and services. It's worth the trek from the city!! Thank you! 

Christopher Morris's profile image
Christopher Morris 
7 years ago

Bill Earnest extraordinary service Bill did not just sell me a car. Bill became a friend of the family. I have now gone through the process with him three times. I will only buy from him. Great service at a great place. 

Business response:

Christopher, your wonderful feedback and rating mean a lot to us. We're so happy Bill has made such a great impact on your car buying experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs BMW! We do hope we can be of assistance in the future. Take care! 

Brian Sondker's profile image
Brian Sondker 
7 years ago

Buying a car for my daughters 16th!! GREAT EXPERINCE! I was buying probably the cheapest used car on the lot for my daughter who is turning 16. Although, I was never treated that way during the entire process by Daniel. He took his time and looked into every question I had. When I brought my daughter in later that evening, he had the car detailed and ready to go with a bow on it. He spent time with my daughter that evening explaining how to get it washed, fluids topped off, air in the tires, and service in the future. AWSOME... read more

Business response:

Brian, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Take care! 

D Walker's profile image
D Walker 
7 years ago

Bmw fanatic Courteous professional staff! Salesman Daniel made the car buying experience excellent! Picked up a nice certified 650 gran coupe that I absolutely love. I’ll definitely be a return customer! 

Business response:

Hi, we're happy to hear you had such a positive experience with our team! Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! 

Maria Brewster's profile image
Maria Brewster 
7 years ago

Jeff’s the Man! Been going to them for years because Jeff makes sure my baby is always taken care of well. 

Business response:

Maria, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Ramon Sotolongo-Veras's profile image
Ramon Sotolongo-Veras 
7 years ago

Taking my car for Servise Quick, pleasant Servise to drop off car, I was called back in a short time with the diagnostics and prices ... 

Business response:

Ramon, it is great to hear everything was done quickly and to your satisfaction! Thank you, and we hope to be of service to you again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.