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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Vicki Porazinski's profile image
Vicki Porazinski 
7 years ago

Jeff Hulsebus Fast friendly service. I came without an appointment and Jeef H. took me right away and done in an hour. 

Business response:

Vicki, we are so happy to read such a great review about Bill Jacobs BMW! It's great to see that everything was completed in a timely manner, and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Justin Mazac's profile image
Justin Mazac 
7 years ago

Tire replacement I always have a positive experience when I visit this dealership. Kimberly is always great to work with when my cars go in for service. I appreciate the same day repair when I was most recently in due to a tire blowout. I will always recommend this place to friends and family! 

Business response:

Justin, thank you so much for your positive comments about Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Nic Phares's profile image
Nic Phares 
7 years ago

Nic Phares Customer service is great!! Kimberly always takes care of me when I go in for service or just when I have generic questions. Thank you 

Business response:

Nic, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Rick Goddard's profile image
Rick Goddard 
7 years ago

Kimberly in service Work done on time, no surprises. Awesome, terrific, kimberly 

Business response:

Rick, we are very happy to have provided you with such a positive experience! It's great to see that everything was completed in a timely manner, and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Jeff Wall's profile image
Jeff Wall 
7 years ago

328 BMW Jeff Hulsebus was wonderful when explaining what my vehicle needed . 

Business response:

Jeff, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

SAM ARRA's profile image
SAM ARRA 
7 years ago

Bill Jacobs BMW service visit I dropped off my car for service and Jeff Hulsebus and the team at Bill Jacobs did their usual exceptional job. 

Business response:

Sam, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

LYNDA HARGREAVES's profile image
LYNDA HARGREAVES 
7 years ago

Service New to the area; great service. I needed an appt that day; and was scheduled right after I called... 

Business response:

Lynda, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit. Take care! 

Irwin Lim's profile image
Irwin Lim 
7 years ago

Service Dept - Kim Logan Kim was incredible from making appt to updating me throughout the whole process. My car was returned in immaculate condition! Looking forward to working with Kim in the future!!! 

Business response:

We are pleased to hear Kim took great care of you and your vehicle, Irwin! We look forward to your next visit! Take care! 

Mike Shamma's profile image
Mike Shamma 
7 years ago

Purchased CPO BMW The staff was exceptionally friendly and knowledgable. My salesman Dan Dolce was very easy to work with. He made my car buying experience a positive one and he was able to get me exactly the car that I was looking for. 

Business response:

We're so happy to hear we could make this such a positive experience for you! We look forward to your next visit! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.